Sales Coordinator (Korean Speaking)Khách Sạn Movenpick Hà Nội

Department support
The Assistant to Director of Sales & Marketing performs her duties within the framework defined by the chain and hotel norms and by internal regulations as supervised by the Director of Sales & Marketing.
Ensure smooth running operation of the Division's administrative functions.
Co-operate with all departments for smooth running operation.
Administration
Assist the Director of Sales and Marketing in organizing the filing system of the Division.
Assist the Director of Sales and Marketing in submitting reports to Accor HQ on monthly basis.
Ensure that the stock of stationery items are accounted for and well maintained.
Organize the recording system for all in-coming and outgoing correspondences.
Handle all typing work required.
Assist in the dispatch and collection of correspondence in hotel.
Take minutes of sales meetings.
Ensure the cleanliness of the office.
Handle all incoming telephone calls and take messages and follow up.
Prepares & check all incoming communication message such as facsimile and email messages.
Assist in the packing of materials when required, eg. Hotel brochures, sales kits etc.
Issuing on a monthly basis for a further details and status of residential meeting groups to sales persons, so that if confirmed correct information to be re-entered, if cancelled such space can be released.
Update production reports of Corporate & Travel Agents monthly, quarterly and yearly.
Assist the Director of Sales and Marketing in issuing Travel Agents Contract Rates, questionnaire as requested.
Ensures that all complaints are reviewed and investigated by Director of Sales & Marketing and follow-up action is initiated by Sales persons.
Closely co-ordinate with Accor HQ in order to submit all require correspondent.
Organize the recording system for all in-coming and outgoing correspondences as well as incoming telephone calls.
Commercial
Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, Banqueting etc.)
Sets, in conjunction with the Director of Sales & Marketing and Sales Manager, currents rates as charged by the hotel.
Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need to be).
Promotes the hotel as often as possible through entertaining, conduction, site inspections, presentation etc., of the hotel.
Be updated with hotel promotion, information related.
Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
Able to handle sales enquiries (hotel brochures, slides, sales kits and give away).
Keep him/her well informed about the product (lodging, catering and other facilities).
To pays a visits to potential accounts in view of entering into contracts with them, especially commercial accounts.