Sales Engineer

pTitle: Sales Engineer
Department: Sales Department
Status: non-exempt
Location: Ha Noi City
Effective date: 04 Apr 2024
GENERAL PURPOSE:
- Managed and supervised under Sale Manager. Performs a variety of duties in serving and develop full market in the North of Viet Nam.
DUTY:
- The incumbent will be in charge of full market in the North of Viet Nam.
- The incumbent will serve existing account and develop new one account.
- Closely working with customers to identify new business possibilities and maximize potential opportunities with existing customers.
- Ensuring extensive and sufficient knowledge about the unit's offerings and customers in order to facilitate the sales process vis-à-vis the customer.
- Runs the negotiations with the customer and moves the business to the agreed upon margins, as well as ensuring a high level of customer satisfaction (NKI) throughout the sales process.
- Charts out and monitors sales proposals and tenders (e.g. quantity, margin, product/system), and follows up statistics concerning sales proposals.
- Ensures that the sales proposals submitted are followed up and agreements are signed when appropriate, and that they are in accordance with established requirements within the unit.
- Fulfils the expected number customer visits as established in consultation with the Sales Manager and ensures that the customer database is maintained updated in regards to customer information, contact persons, businesses and activities, maintaining updated customer database.
- The incumbent will work closely with our factories in various part of the world to technical information of product not available in our intranet.
- Due to the nature of our product, the sales person is expected to provide simple trouble shooting in customer facilities at time.
- Updating and sharing market situation and competitor activities.
- Identify the opportunities to achieve sales plan.
- Extensive training will be provided to successful applicant by the company upon joining the company before an individual is put on the field. As there is possibility of oversea training all successful applicant are expected to possess a valid passport.
- This position reports directly to the Sales Manager./p/p