Senior Associate Credit & Billing ProcessLazada Logistics

Mô tả Công việc
Billing preparation:
• Collect all billing information, extract data from system, check and make details of statement for Logistics Service ( 3PV, MCL,B2B)
• Send to customer to reconcile (include discount amount)
• Request accounting issue VAT invoice and send to customer
• Accrual revenues on monthly basic
• Co-ordinate with related team ( Accounting/Commercial/CS Team) to follow up and monitor AR Aging.
• Another task related to billing and revenues
Cash on Delivery (COD) collection on behalf and payment:
• Collect all COD information, extract data from system, check and make details of statement
• Send to customer to reconcile
• Net off with billing and make payment request for remaining COD amount
• Estimate COD payable on weekly basic, send to accounting team for cash flow forecast
• Another task related to COD collection
Claim/Dispute handling:
• Feedback for billing issue/ Claim/Lost amt and other adhoc come from stakeholder and customer
• Payout preparation to customer
Sales Support:
• Review and feedback the changing of payment term in contract/ TnC
Reporting:
• Performance report by customer on weekly, monthly basic
• Any report per requirement of line manager
System/ Process improvement:
• Participant in system enhancement for internal and external to improve customer experience.
• Buid up and maintain Credit control and Billing process