1. Job Description:
- Conduct business requirements elicitation, analysis and research from customers, thereby providing appropriate solutions, ensuring the link between the developed functions and the required business
- Schedule and coordinate meetings with customers and stakeholders (Q&A, Workflow Presentation, Customer Demo, Manual Guide)
- Identify the right documentation, create system documents and solution documents, specific specification documents for the software development team
- Hand over requirements and collaborate closely with cross-functional project teams to ensure deliverables meet client expectations.
- Monitor project progress and quality, promptly escalating and addressing risks or scope changes with PMs and clients.
- Plan, coordinate and perform internal acceptance testing before UAT or before product handover
2. Requirements:
2.1. Required Qualifications
- Fluency in English (both written and spoken) with confident presentation and client-facing skills.
- Minimum 4 years of experience as an IT Business Analyst (excluding internships).
- Experienced in BA task estimation and planning
- Having in-depth knowledge of software system analysis and design (Website, Mobile Apps)
- Proficient in technical documents: User Story, BRD, SRS, FRS
- Proficient in interface design /modeling tools, user flow: Wireframe, Mockup
- Have experience building both web and mobile applications
- Proven ability to consult and propose optimal technical/business solutions to clients
- Strong teamwork, problem-solving, and time-management skills with the ability to work under high pressure and tight deadlines.
- Proactive attitude with strong self-learning capabilities.
2.2. Preferred Qualifications (Nice-to-Have)
- Strong organizational, self-management, and documentation skills.
- Strong knowledge of API and database, and apply AI in BA tasks
- Host seminar BA knowledge
- Experience in the pre-sales stage, including reviewing quotations with PMs/Tech Leads (WBS, Function Lists) and estimating required BA efforts.
- Prior experience in Project Management (PM) is a strong plus.
3. Benefit
3.1. Human Resource Development Policy
At Newwave Solutions, developing a high-quality workforce is our top priority. We continually refine our policies to attract, nurture, and reward talent:
- Strong Learning Culture: Regular internal training sessions and fully sponsored external courses at reputable institutions to enhance both technical and soft skills.
- Employee Welfare First: Comprehensive policies designed to protect employee rights, fostering a supportive environment for long-term dedication.
- Transparent Remuneration: Clear, fair, and merit-based compensation and bonus structure.
- Work-Life Balance: Regular cultural events, birthday celebrations, quarterly team-building activities, and annual company trips.
3.2. Career Advancement
- Work in a youthful, dynamic, and transparent environment with clear career progression paths.
- Ample opportunities to unleash personal potential, lead key projects, and elevate work productivity.
3.3. Compensation and Benefits
- Competitive Salary: Up to 35M (commensurate with capability and experience).
- 100% Full Salary During Probation.
- Performance Bonuses: Project bonuses, business performance rewards, and recognition bonuses for outstanding achievements.
- Comprehensive Health Coverage: Mandatory Social/Health/Unemployment Insurance + Premium PTI Health Insurance (after 1 year of service) + Annual health check-ups.
- Work-Life Balance & Perks: 5-day work week (Monday-Friday) with flexible working hours; longevity benefits; annual company trips; quarterly team-building activities.
- Company Clubs: Football, Gaming, Gym, Badminton, Media, and more.
- Training & Certification Support: Free in-house courses with experienced leads, financial support for external courses, and financial rewards upon obtaining professional certifications.
Working Hours: 5 days/week, Monday to Friday
Flexible working hours: 8 hours/day (Start between 8:30 AM - 9:00 AM and finish between 5:30 PM - 6:00 PM).