![ZAS SERVICES TRADING COMPANY LIMITED](https://u2-vn.joboko.com/ComLogo/2024/6/saigon-roses-e3e5ae03.png)
Senior Customer Service Operation Executive
ZAS SERVICES TRADING COMPANY LIMITEDĐịa điểm làm việc: Hồ Chí Minh
Hết hạn: 22/06/2024
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
As a Senior Operation Executive, you will be responsible to ensure the highest quality of processing orders through providing excellent solutions for issues, assigning work to the team and making priorities to ensure efficiency and productivity in maintenance while serving our customers in a professional manner.
Manage the day to day operation within your assigned team including process escalating, quality checking
Update information, track orders and work with recipients on orders
Send orders for Florist team
Control timeline, urge Florist team/ Provider to follow the schedule
Check product quality before delivery
Maintain a professional workspace ensuring quality products been delivered to customers on time
Support effective communication across the departments and creating a positive work environment
Dispatch order delivery to ensure timely customer requests
Solve problems arising during processing orders
Follow any other tasks assigned by office manager/CEO
Manage the day to day operation within your assigned team including process escalating, quality checking
Update information, track orders and work with recipients on orders
Send orders for Florist team
Control timeline, urge Florist team/ Provider to follow the schedule
Check product quality before delivery
Maintain a professional workspace ensuring quality products been delivered to customers on time
Support effective communication across the departments and creating a positive work environment
Dispatch order delivery to ensure timely customer requests
Solve problems arising during processing orders
Follow any other tasks assigned by office manager/CEO
Yêu cầu công việc
Minimum of 1-2 years operation experience
Must be English speaking working with foreigner
Good verbal and written communication skills
Highly responsible, proactive attitude, hardworking, methodical and very structured, able to work both independently and within a team
Skills in listening, problem solving, conflict handling as well as analysis, planning, management of competing priorities to meet multiple deliverables and deadlines, creativity in seeking new and better solutions, and forward thinking
Super organizational and time-management abilities
Ability to learn and adapt in a fast moving environment
Detail-oriented
Logical thinking
Problem-solving skill, high collaboration with all departments, open-minded & flexible align the process with counterparts from other functions
Must be English speaking working with foreigner
Good verbal and written communication skills
Highly responsible, proactive attitude, hardworking, methodical and very structured, able to work both independently and within a team
Skills in listening, problem solving, conflict handling as well as analysis, planning, management of competing priorities to meet multiple deliverables and deadlines, creativity in seeking new and better solutions, and forward thinking
Super organizational and time-management abilities
Ability to learn and adapt in a fast moving environment
Detail-oriented
Logical thinking
Problem-solving skill, high collaboration with all departments, open-minded & flexible align the process with counterparts from other functions
Quyền lợi được hưởng
13th month Salary
Yearly performance bonus based on KPI
Loyalty bonus (successful completion of service per year)
Yearly salary increases according to company policy
Quarterly achievement award
Social health insurance
Paid Annual leave
Professional and dynamic working
Competitive Salary (to be discussed more in interview)
Birthday welfare
Parking allowance
Team Building activities and social events (company trips, charity trip, New Year's party, kickoff party, team building, lucky money)
A chance to develop working practices and knowledge base with a foreigner manager.
A focus on personal and professional growth based on individual goals.
Entitled to Vietnamese national and public holidays according to the labor code
Other benefits as company's regulation
Yearly performance bonus based on KPI
Loyalty bonus (successful completion of service per year)
Yearly salary increases according to company policy
Quarterly achievement award
Social health insurance
Paid Annual leave
Professional and dynamic working
Competitive Salary (to be discussed more in interview)
Birthday welfare
Parking allowance
Team Building activities and social events (company trips, charity trip, New Year's party, kickoff party, team building, lucky money)
A chance to develop working practices and knowledge base with a foreigner manager.
A focus on personal and professional growth based on individual goals.
Entitled to Vietnamese national and public holidays according to the labor code
Other benefits as company's regulation
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
2 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
2 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nộp hồ sơ liên hệ
ZAS SERVICES TRADING COMPANY LIMITED
Giới thiệu công ty
Xem trang công ty
Zas Services Trading Company Limited was established in the early 2016.
Zas specializes in providing flower delivery and fresh flower delivery service for people who want to order and deliver flowers in inland Vietnam.
Saigon Roses hoạt động trong lĩnh vực hoa tươi và quà tặng - Chuyên các mẫu hoa bó, hoa bình, hoa cưới - Hoa khai trương sự kiện, văn phòng, định kỳ - Hoa và quà tặng - điện hoa toàn quốc
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