Senior Data Analyst (CX)

- Building from simple to sophisticated dashboards.
- Handling and mining of large, diverse data sets with an ability to work with both structured and unstructured data.
- Designing experiments and testing hypotheses from which to draw possible approaches and recommendations.
- Building innovative and effective approaches to solve customers' analytics problems and communicating clear and relevant results and methodologies.
- Developing data strategy and building measurement framework/ KPIs and data architecture.
- Working with the business units directly to determine the right hypothesis to test, to define the right methodologies to query and extract insights and deliver brilliant outcomes and recommendations.
- Interpreting the analysis to tell a straightforward and compelling business and communicate this effectively to a wide audience with different business interests and skill sets.
- Helping company make better business decisions by identifying trends and patterns.
- Informing and cooperating with business units to develop a better understanding of the role of data and the inherent possibilities this represents - from optimizing incremental behaviors and performance to transforming the future and fortunes of a business.
- Other tasks assigned by HM.