Senior Developer

RMIT University Commitment
RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
Why RMIT University Vietnam?
RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 123rd globally and 10th in Australia in QS World University Rankings 2024. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University
Rewards and Benefits
- Competitive salary package and allowances
- Generous annual leave, carer leave and public holidays (Christmas and Tet Holidays)
- Private health insurance and wellness programs
- Professional development and career advancement
- Relocation and visa support
- Access to state-of-the-art facilities and resources
- A vibrant and diverse campus life and more!
RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: [protected info]
Position Summary
The Senior Developer will be part of a technical support and delivery team, responsible for the ongoing development and maintenance of the Student Administration Management System (SAMS) and its integrating satellite applications, such as timetabling and e-learning systems. The responsibilities also include developing and maintaining data integrations and reporting functions.
Based on Oracle Campus Solutions, SAMS is utilised by RMIT staff and students globally. The incumbent is expected to rapidly gain expertise in the Campus Solutions platform, PeopleCode scripting, the SAMS data model, and RMIT's customisations.
Working within a complex, multicultural environment, the incumbent will collaborate with specialists across Vietnam, Australia, and India, in a pragmatic outcomes-oriented manner. They are expected to facilitate communication, solve complex technical challenges, and contribute to coding standards and best practices.
Reporting Line
- Reports to: Manager, SAMS Support
Key Accountabilities
- Collaborate with business analysts and other stakeholders to understand business needs, contribute to user stories, and review architectural and feature designs.
- Enhance and create new functionalities for the Student Administration Management System (SAMS) to meet evolving requirements.
- Develop and improve SAMS reports using PSQueries and/or App Engines and SQL, while mastering the SAMS data model and RMIT-specific customisations.
- Manage and support data integrations using SAMS App Engines, Managed File Transfer, and Mulesoft APIs, ensuring system interoperability.
- Coordinate with teams in Vietnam, Australia, and India to ensure effective troubleshooting, design, implementation, testing, and timely delivery of user stories.
- Provide expertise in database development including record and schema design and writing complex queries using both SQL and PSQuery.
- Actively engage in Scrum meetings, such as daily stand-ups, backlog estimation, sprint demos, and retrospectives to drive project success and team improvement.
- Efficiently manage and resolve user support queries and technical incidents, ensuring customer satisfaction and system reliability.