Develop and execute daily, weekly, and monthly driver supply plans for ShopeeFood's operating regions, ensuring highly accurate projections by analyzing all aspects of platform operations.
Research and gain in-depth knowledge of food and express delivery services to identify operational challenges and implement initiatives that enhance driver and order performance.
Collaborate with the Area Operations team (Field Ops) to drive performance management initiatives and build driver capacity aligned with regional and city-specific strategic growth plans.
Analyze business metrics, prepare impactful presentations of findings, and create visual data displays to engage stakeholders in identifying solutions.
Assess the economic and strategic implications of driver incentive programs and collaborate with relevant teams to implement optimization and growth strategies.
Provide guidance on KPI development, setting indicators that align with business objectives and support long-term growth.
Bachelor's Degree in Logistics & Supply Chain Management, Statistics, Mathematics, Economics and other related courses
At least 4 years of industry experience in Operations or Business Intelligence with proven business impact
Advanced Excel skills (SQL is a plus)
Experience project management skills, with excellent attention to detail, a solid data-driven mindset, and effective communication with diverse stakeholders
Ability to design project plans, manage dependencies, and ensure alignment across all involved parties regarding scope and timelines
Skilled in problem structuring, defining clear problem statements, formulating hypotheses, and presenting findings to stakeholders in a user-friendly manner
Good command of English to coordinate with stakeholders from across the regions
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