About Us
BSS Commerce is a leading e-commerce solutions provider, dedicated to delivering innovative and effective services to our clients. Our Services Department is at the forefront of driving customer success and business growth.
Role Overview
We are seeking a dynamic and experienced Business Consultant to join our Service Department. The ideal candidate will have a strong background in business analysis, strategic planning, and customer relationship management. This role involves working closely with clients to understand their business needs, provide expert advice, and implement effective solutions to drive growth and efficiency.
Key Responsibilities:
Conduct thorough business analysis to identify client needs and opportunities for improvement.
Develop and implement strategic plans to help clients achieve their business objectives.
Provide expert advice on best practices in eCommerce and digital transformation.
Pitch proposals to potential clients and secure new business opportunities.
Manage and oversee projects from inception to completion, ensuring timely delivery and client satisfaction.
Collaborate with internal teams to ensure seamless service delivery.
Monitor and evaluate the effectiveness of implemented solutions, making adjustments as necessary.
Collect service fees from clients on time and manage billing processes.
Prepare and present detailed reports and presentations to clients and stakeholders.
Qualifications:
Bachelor's degree in Business Administration, Management, or a related field.
Proven experience as a Business Consultant or similar role, preferably in the eCommerce industry.
Strong project management and organisational skills.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in business analysis tools and software.
Knowledge of the latest trends and technologies in eCommerce and digital transformation.
Results-oriented with a strong drive to achieve targets.
Adaptable and able to thrive in a fast-paced environment.
Benefits:
Competitive salary. Review salary twice a year. Commission depending on performance.
Benefits include birthday presents, seniority allowance, coverage of specialisation course fees or career certifications.
Flexible working hours.
Opportunities for professional growth and development.
A collaborative and supportive work environment.
13.5 days of allowed absence per year (12 days according to laws and 1.5 days for the annual company trip).
Opportunities to participate in team-building activities, picnics, summer trips, and voluntary activities regularly.
Convenient office locations. Tea, coffee, and drinks are always available at the office.
Social insurance and health insurance are provided by the company after a 2-month working trial, along with other benefits according to Labor Laws.
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