Mô tả Công việc
CHỨC NĂNG & NHIỆM VỤ CHÍNH/DUTIES AND MAIN RESPONSIBILITIES
• Monitor and respond to network security alerts (firewalls, IDS/IPS, endpoint protection, SIEM).
• Support configuration and maintenance of security devices (VPNs, firewalls, anti-virus).
• Assist with vulnerability scans, patching, and security audits.
• Help document and improve security processes and incident reports.
• Provide
IT support to end users.
• Assist with troubleshooting network, system, and application issues.
• Ensure timely support coverage for office
• Contribute to the creation and improvement of SOPs, SLAs, and IT support documentation.