About THN Network
THN Network is a new-generation Social Commerce agency that partners with brands to drive sustainable business growth through Influencer Marketing, Livestream Commerce, and Affiliate Marketing.
Backed by a diverse network of creators and an experienced team, THN helps brands transform influence into measurable business results through campaigns that combine strategic thinking, data-driven insights, and creative execution. We believe that authentic connections between brands and creators are the foundation for creating long-term value for both businesses and the communities they serve.
Key Responsibilities
Take technical ownership of THN's highest-stakes Shopee Live broadcasts - mega live sessions running for approximately six continuous hours, key-brand sessions, and Double Day peaks (9.9, 10.10, 11.11, 12.12) - covering set, lighting, audio, camera and broadcast software from load-in through post-session teardown.
Design the set layout, lighting plan and camera framing for each priority session according to the product category on air, so that texture, color accuracy and on-screen product legibility hold up on mobile viewing throughout the full broadcast.
Configure and operate the multi-camera switching and encoding setup, including scene presets, overlay and pinned-deal graphics layers, audio routing and gain structure, and confirm every source against a pre-broadcast reference check before the session opens.
Define and maintain the connectivity and redundancy standard for the studio - primary and backup internet paths, automatic failover, bitrate and frame-drop monitoring - and make the first technical call during a live session whenever stream health degrades, so that NMV-generating airtime is never lost to a preventable fault.
Run the technical rehearsal with the host, creator and operations team ahead of priority sessions, and confirm technical readiness at the agreed cut-off time, escalating any unresolved risk to the Supervisor before air.
Author and maintain the production standards library for the Shopee team - set build guides, lighting diagrams, audio settings sheets, encoder profiles, pre-broadcast checklists and incident playbooks - and keep each document versioned and current as equipment and platform requirements change.
Coach Executive-level and intern production staff on the studio floor: review their set and signal configurations before air, correct technical errors with an explanation of the underlying principle, and advise the Supervisor when a team member is technically ready to operate specific equipment and studio rooms unsupervised.
Maintain the lifecycle of high-value production equipment - inventory records, calibration, preventive maintenance schedule, fault diagnosis, and written repair or replacement recommendations with specification comparisons for the Supervisor to submit.
Produce recap clips, highlight cuts and vertical edits from session recordings for Shopee Video, creator social channels and brand post-campaign reports, meeting the turnaround agreed with the operations and account teams.
Diagnose recurring quality issues by reviewing session recordings and in-session data with the operations team, then test production changes such as framing, lighting or audio treatment and quantify their effect on watch time, CCU/PCU retention and conversion rate.
Lead the technical commissioning of new or relocated studio rooms - equipment specification, cabling, acoustic treatment, power load and safety - and hand each room over with complete documentation and a verified first broadcast.
Candidate Requirements
Minimum three years of hands-on livestream or broadcast production experience, including at least one year producing e-commerce livestream sessions on Shopee Live or a comparable platform such as TikTok Shop, with a portfolio covering long-duration and high-value sessions.
Proven command of multi-camera production: camera and lens selection, switching and encoding software, three-point and product lighting, audio chain from microphone to mixer to encoder, and live troubleshooting without stopping the broadcast.
Working knowledge of Shopee Live performance metrics - NMV as the primary session indicator, alongside GMV, orders, ATC, CTR, CCU/PCU, watch time and conversion rate - and the ability to explain how specific production decisions influence them.
Understanding of how Shopee creator tier programs operate, including tier assessment through either social following or the highest live session GMV/NMV and the requirement for high-tier mega live programs to sustain long sessions and a minimum number of slots each month, with slots forfeited at the next review cycle when the requirement is missed.
Video editing proficiency for recap and highlight deliverables in vertical format, using tools such as Adobe Premiere Pro, DaVinci Resolve or CapCut.
Demonstrated experience writing technical documentation, standard operating procedures and checklists, and coaching junior technical staff, with the maturity to raise standards through influence rather than line authority.
Structured, evidence-based troubleshooting under time pressure, with the composure to resolve faults while a session is on air and to document the root cause afterwards.
Availability to work evening, weekend and extended shifts during Double Day, payday sale and mid-month sale peaks, and physical fitness for set build, rigging and equipment load-in.
Fluent Vietnamese, with sufficient English to read equipment manuals, firmware notes and platform technical documentation.
What We Offer
Competitive compensation package with performance reviews conducted twice a year based on individual capabilities and results.
Performance-based bonuses tied to both company performance and individual achievements.
Full provision of equipment and tools required for work.
Full statutory benefits, including Social Insurance, Health Insurance, and Unemployment Insurance, along with 12 annual leave days and additional company welfare programs.
Opportunity to work closely with leading Creators, KOLs/KOCs, and top brands in the Social Commerce industry.
A young, open, and collaborative work environment that encourages innovation, continuous learning, and personal growth.
The opportunity to propose ideas, experiment with new solutions, and make a direct impact on both team development and business growth.
Flexible check-in policy, along with employee engagement activities and evolving wellness and benefits programs throughout the year.
Ready to grow with THN Network? Send us your CV - we'd love the opportunity to get to know you and explore how we can build great things together.
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