Job Description
(Senior)/ Medical Representatives will identify customer needs, support pull-through of demand generation activities relative to the customer strategy, and ensure that our company is viewed as demonstrating value and better health outcomes to healthcare professionals and their patients.
The Representative is responsible for thoroughly understanding the dynamics within the territory (e.g. impact of managed care, customers, competitors, patient demographics) and for drawing upon this knowledge to develop and implement a comprehensive Business action plan by cycle
Primary Responsibilities (but not limited to)
Meet required standard of our company competencies
Understanding our company Compliance's practice
Meet required knowledge of product; disease; regulation and policy in VN pharmaceutical industry
Customer Focus Interaction/negotiation skills
Business planning skill
Presentation skills
Business Planning
Based on understanding of our company strategies and brand strategies and
Knowledge of territory; account's operation; customer's perspective; market dynamic, Vietnam Pharmaceutical policies and regulations To Identify short and long-term business opportunities and define smart business objectives
And develop business action for each business cycle to utilize company's resources to achieve business objectives
Account Plan Implementation and Tracking
Execute business action plan in assigned territory to ensure achieved KPIs as business action plan.
Monthly track KPIs and share the progress with District Manager
Well collaborate with support teams: Marketing; tender; medical; SFE... in implementation and other team to maximize company resources.
Proactively propose to adjust activities if any challenges or opportunities (environment; policies; regulation; competitiveness...) which impact to business.
Display professional our company MR during interaction with customers and bring good solutions for HCPs and patients
Administration
Ensure compliance with company policy, maintain accurate customer call records and ensure all data entered to our system
Reporting in timely & accurate manner as required
Active participation in team meetings, training & development programs.
Desired Experience/Education/Skills:
Pharmacist; Medical Doctor
3+ years pharmaceutical sales role
Strong knowledge of customer/business strategy
Understanding of local healthcare and reimbursement systems
Preferred
Previous secondary care sales experience
Previous experience within the Therapeutic area and/or customer base
Key account management experience including clinical and administrative customers
Business Acumen Skills
Business Management Skills: Planning and execution
Customer management skills: Segmentation &Targeting and Customer Engagement
Required Skills:
Account Management, Account Planning, Customer Problem Solving, Customer Service, Market Analysis, Problem Analysis, Product Knowledge, Relationship Management, Sales Territory Management
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
100%
Flexible Work Arrangements:
Not Applicable
Shift:
Not Indicated
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
10/31/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
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