Senior Officer, Office Service Management (40000705)Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank)

- The job holder performs the work according to the assigned professional expertise related to General Office Services. Ensure compliance with quality commitments and compliance with the Bank's processes and regulations.

1. In charge of the general email box of Office Service at the Building and delegating requests on the Building's weblog to the personnel in charge to perform: receive and answer questions and requests of the Units or forward to related parties to jointly handle - Monitor performance results - Evaluate/survey performance quality - Close cases and synthesize analysis and periodic reports.
2. Organizing the provision/management and operation of shared office services/utilities (canteen, pantry, drinking water, medical room, mother và baby room, gym, parking lot, ...) to serve employees work every day.
3. Organize the receiving and handing over of assets/materials to employees working at the Building as well as the recovery of assets and tools from HO Units for asset warehousing and allocation tools after being shipped to HO Units to use.
4. Operate the Building's hotline to assign / coordinate to solve problems related to the operation of the Building.
5. Perform other general tasks such as: timekeeping, drafting reports, summarizing reports, etc. in general of the Building.
6. Participate in drafting documents related to the operation of the building.

7. Coordinate with HR, Internal security, Trade Union, etc. to organize communication on issues of ensuring occupational health and safety for employees in the Building, in accordance with the law.
8. Update the contact list of blocks/units in the Building to ensure smooth communication.
9. The focal point for sending communication contents related to the operation of the Building.
10. Procurement of assets/tools, supplies and materials for the daily operation of the Building (responsible for managing expenditures within the approved budget).
11. Summarize payment and settlement of purchases and monitor and report the use of costs of the Building.
12. Participating in the organization of general events of the Bank (spring opening, worshiping ceremony, general meeting of shareholders, general events of the bank, ...)
13. Control and urge the progress and quality of services of specialized units and contractors in providing services (sanitation, trees, drinking water, kitchen, medical services, transportation) technical practice, Vpp,...).
14. Participating in working with relevant authorities in the scope of Building Operation Management.
15. Back up for the Managing Director of Office Service in his absence.
16. Perform other tasks assigned by the Board of Directors in accordance with the requirements of each period

Manager, Office Service Management

None

departments under Head Office unit, functions under Internal Service

relevant suppliers and partners

Graduated from University or higher. Priority is given to majors related to office administration, Information Technology, Engineering.
Experience (professional): 5 years in professional field or equivalent.
Foreign language (English): as bank's regulations
- Understand the operation process, products and services of TCB's Internal Service
- Understand of office equipment, office administrative activities in the Building
- General understanding of Building technical systems, IT equipment