Senior Production Specialist (Trims)

Core Purpose
Own end-to-end trim order lifecycle (confirmation → payment), resolve emergencies, and ensure >95% on-time delivery through cross-functional leadership and deep technical expertise.
Key Responsibilities
1. End-to-End Order Ownership
• Manage order confirmation (issue SCs), production execution, shipment coordination, and payment documentation (LCs/invoices).
• Resolve payment discrepancies with Finance/suppliers.
2. Emergency & Crisis Management
• Address production/shipment emergencies (e.g., material shortages, port delays) with contingency plans.
• Implement immediate corrective actions for quality/schedule deviations.
3. Cross-Functional Leadership
• Collaborate with QA/QC for inspection scheduling, Logistics for booking/customs, and Design for technical clarifications.
• Lead weekly cross-departmental alignment meetings.
4. Problem Identification & Solutions
• Proactively identify risks (e.g., capacity bottlenecks, compliance gaps); develop mitigation strategies.
• Optimize processes to reduce lead times and defects.
5. Trim Production Mastery
• Oversee development (artwork/Pantone approvals) → production (molding/assembly) → shipment.
• Enforce testing standards (SBS zippers, ASTM buttons) and regulations (CPSIA, Prop 65).
6. KPIs & Accountability
• Deliver >95% on-time shipment rate and <2% trim defect rate.
• Achieve 100% accuracy in order documentation.