Senior Project Manager (Up-To 5,000 USD)

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ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce enterprise scaling DTC brands globally. Operating in a high-velocity, cross-border landscape, we have delivered a cumulative average growth rate exceeding 1,000% over the past 3 years. At Crossian, customer centricity and operational excellence are our fundamental drivers.
We are seeking an exceptionally sharp, strategic, and battle-tested Senior Project Manager to solve our most complex operational and scaling challenges. In this role, you will not merely manage tasks-you will architect strategic planning frameworks, redesign high-stakes operational workflows, and govern a multi-million-dollar project portfolio across global DTC fulfillment, cross-border logistics, operational scaling, and tech integrations.If you thrive in high-ambiguity environments, possess elite problem-solving rigor, and excel at driving transformational change within fast-paced global ecosystems, this is your platform to build legacy-level operational capability.
Location: HCMC or Hanoi
WHAT YOU WILL DO
1. Strategic Portfolio Architecture & Roadmap Governance
Strategic Alignment & Roadmap Ownership: Translate executive-level business strategies into actionable, scalable project roadmaps across operations, cross-border supply chain networks, and technology streams.
Portfolio Prioritization & Trade-offs: Architect and govern the multi-stream project portfolio; make high-stakes resource allocation and sequence trade-offs to maximize operational ROI and speed-to-market.
High-Impact Project Delivery: Take end-to-end executive ownership of flagship initiatives-from high-level business case conceptualization to full implementation and business impact realization.
2. Advanced PMO Governance & Process Engineering
Enterprise PMO Design: Establish and elevate lightweight, enterprise-grade PMO frameworks-setting rigorous standards for planning baselines, milestone tracking, risk matrix governance, and dependency management.
Complex Process Re-Engineering: Analyze intricate operational systems (As-Is), identify systemic structural bottlenecks, and engineer world-class, future-state processes (To-Be) built for exponential scale.
Executive Decision Support: Maintain transparent, high-density reporting mechanisms for C-level leadership, delivering clear visibility into portfolio health, critical risks, and key strategic recommendations.
3. Strategic Planning, Capacity Modeling & Risk Strategy
Advanced Capacity & Workload Modeling: Design predictive capacity models across operational, technology, and partner ecosystems to balance aggressive scaling demands with resource constraints.
Partner Capability & Network Readiness: Lead strategic capacity alignment cycles with key production, fulfillment, and operational partners to validate network readiness against aggressive business growth trajectories.
Proactive Risk & Dependency Strategy: Systematically map critical path dependencies and macro operational risks; architect robust contingency frameworks before execution bottlenecks impact business continuity.
4. Executive Leadership & Operational Transformation
Team Elevation & Capability Building: Direct, mentor, and build a high-performing team of Project Coordinators and PMs; establish elite delivery benchmarks, SOPs, and professional growth paths.
Cross-Functional Influence: Drive cross-functional alignment and change management across Tech, Business, Operations, and External Global Partners without relying on direct authority.