Senior Quality Control Supervisor

Job summary
The Senior Quality Control Supervisor is responsible for leading and governing all quality control activities across manufacturing operations, ensuring full compliance with:
• Engineering drawings, Router, SOP and customer specifications
• Quality Management Systems (ISO 9001/ Customer-specific requirement)
• End-to-end quality control from incoming materials to final shipment, while driving continuous improvement, risk mitigation, and customer satisfaction.
This role acts as a key quality authority between Manufacturing, Engineering, Quality, Suppliers, and Customers.
Key Responsibilities
• Quality Control Leadership (IQC - IPQC - OQC)
• Provide overall leadership for Incoming, In-Process, and Outgoing Quality Control activities
• Coordinate with QA to define and standardize inspection strategies for mechanical components, assemblies, and
critical parts
• Ensure strict compliance with:
• Engineering drawings Router, SOP
• Customer specs, Copy Exact (CE), First Article (FAI), and change control requirements
• Act as the final quality decision-maker for product acceptance, deviation, or release under concession
• Adherence to Safety and 5S requirements.
• Team Leadership & Capability Development
• Lead, coach, and develop QC Supervisors, QC Inspectors, and Technicians
• Define competency matrices and training plans for QC personnel
• Drive a quality mindset and accountability culture across the factory
• Support succession planning and talent development within the QC organization
• Measurement System Monitoring
• Ensure adequacy, capability, and compliance of:
• Measuring instruments and gauges
• CMM programs and advanced inspection methods
• Oversee calibration planning, audit readiness, and measurement system effectiveness
• Quality System & Customer Interface
• Ensure effective implementation and continual improvement of:
• Control Plans, SOPs, WI
• PFMEA / DFMEA
• Inspection and test plans
• Lead preparation and response for:
• Customer audits (e.g., AMAT, key accounts)
• Certification and surveillance audits
• Act as the primary QC representative in customer quality discussions, escalations, and audits
• Nonconformance, Risk Management & Improvement
• Lead investigation of:
• Major quality issues
• Customer complaints and escapes
• Own Root Cause Analysis and structured problem-solving:
• 8D, 5 Why, Ishikawa, risk-based thinking
• Ensure effective Corrective and Preventive Actions (CAPA)
• Drive continuous improvement initiatives to:
• Reduce defect rates
• Reduce Cost of Poor Quality (COPQ)
• Improve process capability and robustness
• Cross-Functional
• Work closely with Manufacturing, Engineering, Supply Chain, Product Management
• Support component and process change management: Change requests, validations, customer approvals
• Authorities
• Authority to stop production, quarantine material, or block shipments due to quality risks
• Authority to approve or reject inspection methods and quality decisions
• Authority to escalate quality risks to management and customers
• Authority to approve QC-related procedures, standards, and training plans