Get to Know the Team The Grab Agent Experience team, part of Grab Support Tech Family, builds support systems for consumers, drivers, and merchants. We improve support through automation and AI, helping users and Agents find relevant information, resolve issues through self-service, and receive faster, more accurate assistance.
Our multidisciplinary team spans Product, Engineering, Design, Data Science, Analytics, and Business.
Get to Know the Role
As a Senior Software Engineer, you will design, build, and operate Grab Support Tech Family's full-stack systems. These systems include Ruby on Rails, React, frontend applications, Golang services, APIs, microservices, and Help Centre support workflows.
You will independently lead technical designs, solve ambiguous problems, align stakeholders, and deliver end-to-end solutions while managing monitoring, incident response, operational excellence, and system... See more
Thông tin chung