Senior Student Recruitment RepresentativeBritish University Vietnam
Nơi làm việc: Hưng Yên
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Marketing - PR, Giao Dịch Khách Hàng, Bán hàng, Kinh doanh, Marketing / Truyền thông / Quảng cáo, Dịch vụ, Thiết kế đồ họa - Web, Giáo dục / Đào tạo, Du lịch
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 16/10/2024
Hạn nộp: 16/11/2024
Mô tả công việc
POSITION PURPOSE
This position is expected to provide high quality and effective performance in recruiting new students to study English, Pathways, and Undergraduate and Postgraduate programmes for British University Vietnam annually. The representative takes charge of the entire student recruitment process, from initial admission planning to programme enrolment of prospective students. At the same time, they provide additional support to junior peers and management to achieve the team's target.
AREAS OF RESPONSIBILITY
Student Recruitment
• Actively update information and promote recruitment activities to pre-university English, Foundation, Undergraduate and Post-graduate programmes at BUV
• Provide excellent consultation on course information, campus tour, admission process and policies, entry requirement, scholarship, and financial aid opportunities for prospective students/parents/organisations in a professional and timely
• Provide consistent and high-quality follow-up actions by email/phone/online meeting/face-to-face appointments to help prospective students and parents in the application and enrolment
• Build and execute an annual admissions Provide high quality, consistent performance, and high conversion rate in the sales process to achieve personal and the team's student recruitment target.
Customer service and relationship management
• Provide an excellent level of customer service all the time. Oversee and manage to address the student's and parents' concerns, including documentation and administrative tasks throughout the admission process to guarantee customer
• Build and develop harmonious working relationships with other departments such as Marketing Communication, Admissions Office, Student Service, , to follow up and support address any problem in prospective students and parents' recruitment and enrolment process.
• Maintain, generate and effectively develop recruitment sources from professional and personal networks to increase the number of potential leads and enrolments besides leads and database provided by the existing channels of the
Database management
• Ensure the prospective student database is updated comprehensively, easy to approach, trackable, reportable and analysable in a timely
• Continuously update and follow CRM's guidelines to master all key system functions and
• Develop and implement strategies, plans and tactics according to all individual student databases, including email/phone/appointment plans for prospective students/parents.
General
• Supervise and support junior peers in their daily tasks to improve their and the team's
• Actively take part and take charge in the organisation's internal, promotion and student recruitment events and seminars, which occasionally be organised during the weekend and in different provinces in Vietnam and overseas.
• Provide periodic market research to update education industry knowledge and trend, especially in the international university
• Prepare and submit reports/proposals requested by the Line manager and undertake any other assignments/duties when required by management
This position is expected to provide high quality and effective performance in recruiting new students to study English, Pathways, and Undergraduate and Postgraduate programmes for British University Vietnam annually. The representative takes charge of the entire student recruitment process, from initial admission planning to programme enrolment of prospective students. At the same time, they provide additional support to junior peers and management to achieve the team's target.
AREAS OF RESPONSIBILITY
Student Recruitment
• Actively update information and promote recruitment activities to pre-university English, Foundation, Undergraduate and Post-graduate programmes at BUV
• Provide excellent consultation on course information, campus tour, admission process and policies, entry requirement, scholarship, and financial aid opportunities for prospective students/parents/organisations in a professional and timely
• Provide consistent and high-quality follow-up actions by email/phone/online meeting/face-to-face appointments to help prospective students and parents in the application and enrolment
• Build and execute an annual admissions Provide high quality, consistent performance, and high conversion rate in the sales process to achieve personal and the team's student recruitment target.
Customer service and relationship management
• Provide an excellent level of customer service all the time. Oversee and manage to address the student's and parents' concerns, including documentation and administrative tasks throughout the admission process to guarantee customer
• Build and develop harmonious working relationships with other departments such as Marketing Communication, Admissions Office, Student Service, , to follow up and support address any problem in prospective students and parents' recruitment and enrolment process.
• Maintain, generate and effectively develop recruitment sources from professional and personal networks to increase the number of potential leads and enrolments besides leads and database provided by the existing channels of the
Database management
• Ensure the prospective student database is updated comprehensively, easy to approach, trackable, reportable and analysable in a timely
• Continuously update and follow CRM's guidelines to master all key system functions and
• Develop and implement strategies, plans and tactics according to all individual student databases, including email/phone/appointment plans for prospective students/parents.
General
• Supervise and support junior peers in their daily tasks to improve their and the team's
• Actively take part and take charge in the organisation's internal, promotion and student recruitment events and seminars, which occasionally be organised during the weekend and in different provinces in Vietnam and overseas.
• Provide periodic market research to update education industry knowledge and trend, especially in the international university
• Prepare and submit reports/proposals requested by the Line manager and undertake any other assignments/duties when required by management
Yêu cầu
POSITION SPECIFICATIONS
COMPETENCIES (knowledge, skills, and abilities)
Essential
• Vietnamese national
• Holder of a bachelor's degree, preferably in Business, Foreign Languages, or a relevant field
• At least 02 years of proven consultant/sales/customer service experience, in which at least 1 year in the education sector, preferably relating to international higher education or a proven track record of relevant work experiences demonstrating student recruitment ability
• Excellent selling, consulting and presenting skills, with a strong sales aptitude, customer focus and relationship building
• Proven ability to achieve a high level of attention to detail and information accuracy
• Excellent in working under pressure to meet individual and team targets
• Excellent written and verbal communication skills in both Vietnamese and English
• Computer literacy in MS Office applications (Word, Excel, PowerPoint, Outlook, Teams)
Desirable
• Study background from international universities in Vietnam or oversea universities is an advantage
• Strong research, analytical and problem-solving skills
• Good in planning, organizing and especially executing
• Experience in working with professional database management/CRM systems is an advantage
COMPETENCIES (behavioural)
Essential
• Customer and Service Orientation
• Results Orientation
• Communicating Effectively
• Relationship Building and Networking
• Teamwork and Collaboration
Desirable
• Problem Solving and Decision Making
• Planning and Organising
• Creative Thinking and Innovation
• Managing and Developing people
BENEFITS
• Highly competitive salary package (plus benefits) for Vietnamese and expatriate candidates depending on qualifications/experience;
• 13th month Tet bonus (Vietnamese candidates);
• Annual cost of living adjustment;
• Annual salary increases and bonuses based on performance;
• Recognition & awards programmes;
• 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
• Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
• Education support for staff, spouse and children;
• Relocation allowance to cover visa/flights/initial days accommodation
• Support and assistance in work permit and visa application together with relocation to and settling into living and working in Vietnam;
• Transportation support;
• Business travel insurance;
• Flexible working arrangements;
• Various staff events throughout the year (outings, year-end party, sports activities and other events);
• Onsite fitness and sports centre;
• Opportunity to work within a professional and multicultural environment.
COMPETENCIES (knowledge, skills, and abilities)
Essential
• Vietnamese national
• Holder of a bachelor's degree, preferably in Business, Foreign Languages, or a relevant field
• At least 02 years of proven consultant/sales/customer service experience, in which at least 1 year in the education sector, preferably relating to international higher education or a proven track record of relevant work experiences demonstrating student recruitment ability
• Excellent selling, consulting and presenting skills, with a strong sales aptitude, customer focus and relationship building
• Proven ability to achieve a high level of attention to detail and information accuracy
• Excellent in working under pressure to meet individual and team targets
• Excellent written and verbal communication skills in both Vietnamese and English
• Computer literacy in MS Office applications (Word, Excel, PowerPoint, Outlook, Teams)
Desirable
• Study background from international universities in Vietnam or oversea universities is an advantage
• Strong research, analytical and problem-solving skills
• Good in planning, organizing and especially executing
• Experience in working with professional database management/CRM systems is an advantage
COMPETENCIES (behavioural)
Essential
• Customer and Service Orientation
• Results Orientation
• Communicating Effectively
• Relationship Building and Networking
• Teamwork and Collaboration
Desirable
• Problem Solving and Decision Making
• Planning and Organising
• Creative Thinking and Innovation
• Managing and Developing people
BENEFITS
• Highly competitive salary package (plus benefits) for Vietnamese and expatriate candidates depending on qualifications/experience;
• 13th month Tet bonus (Vietnamese candidates);
• Annual cost of living adjustment;
• Annual salary increases and bonuses based on performance;
• Recognition & awards programmes;
• 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
• Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
• Education support for staff, spouse and children;
• Relocation allowance to cover visa/flights/initial days accommodation
• Support and assistance in work permit and visa application together with relocation to and settling into living and working in Vietnam;
• Transportation support;
• Business travel insurance;
• Flexible working arrangements;
• Various staff events throughout the year (outings, year-end party, sports activities and other events);
• Onsite fitness and sports centre;
• Opportunity to work within a professional and multicultural environment.
Quyền lợi
Nghỉ phép có lương
Annual leave, plus Xmas closure, public holidays
Đào tạo
Training and Development Opportunity
Máy tính xách tay
Laptop for each employee
Annual leave, plus Xmas closure, public holidays
Đào tạo
Training and Development Opportunity
Máy tính xách tay
Laptop for each employee
Thông tin khác
NGÀY ĐĂNG
16/10/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Giáo Dục > Tư Vấn Giáo Dục
KỸ NĂNG
Education Consulting, Relationship Management, Business Development, Student Recruiting, Customer Database Management
LĨNH VỰC
Giáo dục/Đào Tạo
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không hiển thị
Xem thêm
16/10/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Giáo Dục > Tư Vấn Giáo Dục
KỸ NĂNG
Education Consulting, Relationship Management, Business Development, Student Recruiting, Customer Database Management
LĨNH VỰC
Giáo dục/Đào Tạo
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không hiển thị
Xem thêm
Giới thiệu công ty
British University Vietnam việc làm
Hanoi City Campus 193B Ba Trieu St. (CDC Building), Hai Ba Trung Dist., Hanoi
Quy mô: Từ 26 - 100 nhân viên
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Vị trí Senior Student Recruitment Representative do công ty British University Vietnam tuyển dụng tại Hưng Yên, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Senior Student Recruitment Representative hoặc công ty British University Vietnam ở các link phía trên
Giới thiệu công ty
British University Vietnam việc làm
Hanoi City Campus 193B Ba Trieu St. (CDC Building), Hai Ba Trung Dist., Hanoi
Quy mô: Từ 26 - 100 nhân viên