Mô tả công việc
- To take responsibility on the assigned Projects and to work based on defined functions:
Project Implementation & Management
Operation & Maintenance
Maintain Customer Relationship
Support Customer issues within SLA, responsibility in best efforts
Give Improvement in IT system and internal process
- Able to lead and handle implementation for Medium and Large Projects
- Ensure Project qualities, supplier's behavior by managing & controlling vendor(s) work
- To maintain and support the Customers and other teams
- To lead / advise other engineers and support them in the project implementation
- To be able to lead small group of Engineers in project implementation, control and manage progress status, report to line manager timely
- Other duties as assigned
Yêu cầu
Skills & Experience:
- Bachelor's degree in Information Technology, Computer Science, or related fields
- 5+ years of experience in Server/System/Infrastructure Operations
- Make Consultation & create solution(s) for technical skills below:
Server (IBM; HPE; DELL; etc.)
System (Microsoft; Symantec; VMware; Veeam, Linux, etc.)
Cloud (Public Cloud: AWS, Azure; Local Cloud: CMC cloud, FPT cloud, VT cloud).
- Solid troubleshooting and analytical skills
- Experience to manage projects with at least 2 members
- Ability to work under pressure and manage multiple incidents
- Good communication skills for coordination and escalatio
- Strong sense of ownership and responsibility
- Advanced skills in checking and analyzing OS logs (Syslog, Journalctl, Event Viewer, etc.) to identify root causes and resolve incidents.
- Good at English communication
Preferred Qualifications:
- Familiar with ITIL processes (Incident, Problem, Change Management)
- Relevant certifications: RHCSA/RHCE, MCSA, CCNA, ITIL Foundation
Quyền lợi
Competitive salary based on agreement.
Full social insurance coverage based on salary.
Probation with 100% salary.
Annual bonuses and regular salary reviews.
Training sponsorship for professional courses and certification exams.
Comprehensive healthcare coverage for staff and their families.
Regular health check-ups.
15 days of paid annual leave, plus 1 additional day for every 3 years of service, up to 20 days.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 17:30)
Flexible check-in time
Thông tin chung
- Thu nhập: 35 - 66.7 triệu
Nơi làm việc
- - Hà Nội: 2 Floor - HITC Building, 239 Xuân Thủy, Phường Cầu Giấy (quận Cầu Giấy cũ)