Mô tả công việc
ABOUT THE JOB
Lead the design, development, and end-to-end delivery of configurations, customizations, and enhancements across the ServiceNow platform.
Architect scalable and maintainable solutions aligned with platform governance, industry standards, and enterprise best practices.
Oversee and guide development activities, ensuring high-quality code, optimized performance, and seamless integration across ServiceNow modules.
Drive the implementation of new features and major enhancements, ensuring technical feasibility, solution consistency, and long-term maintainability.
Partner with the Platform Owner/Administrator and cross-functional teams to troubleshoot complex platform issues, resolve defects, and optimize system reliability.
Lead all phases of the SDLC-including requirement analysis, solution design, development, testing, code review, deployment, and post-release support.
Maintain and enforce technical documentation standards: architecture diagrams, solution designs, configuration guides, and test plans.
Play a key leadership role in Agile SAFe ceremonies (planning, grooming, reviews, retrospectives), guiding development priorities and sprint commitments.
Use Azure DevOps (ADO) for backlog management, version control, code reviews, branching strategy, and release pipelines.
Ensure platform compliance, security alignment, and governance across all releases while mentoring junior developers on best practices.
Yêu cầu
ABOUT YOU
Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.
5-7 years of hands-on experience in ServiceNow development, with at least 2 years in a lead or senior technical role.
Deep expertise in architecting and delivering ServiceNow solutions-scripting, UI Policies, Business Rules, Client Scripts, Flow
Designer, and integrations.
Strong hands-on knowledge of ITSM and CSM; experience with additional modules (ITOM, HRSD, SecOps, ITAM) is a strong advantage.
Proven ability to lead technical discussions, translate business requirements into technical designs, and make architecture recommendations.
Experienced in Agile SAFe, with the ability to guide sprint execution and ensure high-quality deliverables from the development team.
Proficient with Azure DevOps for work item management, code repository oversight, branching/version control, and release management.
Excellent analytical skills and a proactive approach to troubleshooting complex platform and integration issues.
Strong communication and leadership skills, able to collaborate across functions and mentor junior developers.
ServiceNow certifications such as CSA, CAD, CIS, or module-specific certifications are a strong plus.
Quyền lợi
WHY AMARIS?
Competitive salary and 13th-month salary
14+ annual leaves per year
Premium healthcare insurance, starting from your probation period
Project reviews and yearly performance appraisals
Annual company trips
Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, yoga, badminton, etc.)
International team with flexible working time + hybrid working
Tailor-made career path
Technical workshops and training courses
Mobility: Opportunities to be on-site abroad in our offices in over 60+ countries
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 09:00 đến 18:00)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: Phường Hòa Hưng