We're hiring a Service Representative to deliver top-tier technical service to our customers. If you thrive in a hands-on role where you solve problems, ensure safety, and keep critical systems running smoothly, this opportunity is for you.
What will you do?
Install, inspect, maintain, troubleshoot and repair customer equipment.
Perform startup and commissioning for Schneider Electric and selected third-party equipment.
Execute preventive, scheduled and emergency maintenance activities.
Provide technical support, analyze malfunctions and resolve field issues.
Prepare and perform interventions in full compliance with safety and cybersecurity requirements.
Support
project managers, planners and coordinators during project execution.
Use Schneider digital service tools and maintain installed base records.
Identify service, upgrade and modernization opportunities and generate customer leads.
Perform customer electrical system audits and deliver excellent customer experience.
What qualifications will make you successful for this role?
Associate or Bachelor degree in Electrical, Electronics Engineering or related field.
3-6 years experience , maintenance or technical support.
Knowledge of electrical distribution systems, automation, power equipment or industrial services.
Strong troubleshooting and analytical skills.
Customer-focused mindset and strong communication skills.
Ability to travel to customer sites and respond to emergency service calls when required.
Willingness to learn new technical, digital and customer-facing competencies.
English communication skills are preferred.
Location:
Hanoi
What's in it for me?
Engaging, hands-on work with real impact on customer operations
Professional development through technical training and certification opportunities
Collaborative culture that prioritizes safety, quality, and continuous improvement
Variety and autonomy in a role that keeps you moving and learning
Ready to bring your technical talent to a team that values excellence? Apply today!
Rewards designed for you
Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page.
Country-specific programs and initiatives may be available.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.
Our Trust
Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.