Social Media Staff - Nhân Viên Quản Lý Kênh Truyền Thông -

Develop, implement, and manage our social media strategy for both Football Ticket Net and Gigsberg.
Create, curate, and manage engaging content (posts, stories, videos, etc.) that aligns with our brand and marketing goals.
Monitor and respond to social media interactions, ensuring timely and appropriate engagement with our audience.
Analyze social media metrics to gauge the success of campaigns and make data-driven adjustments.
Stay up-to-date with the latest social media trends, tools, and best practices, and apply this knowledge to our strategy.
Collaborate with other team members to ensure cohesive messaging and branding across all platforms.
Assist in developing and managing social media campaigns and contests to increase engagement and followers.
Coordinate with graphics designers for video and creative content.
Occasionally generate images and create briefs for the design team.
Use project management systems to ensure smooth workflow and coordination.
Report directly to the CMO for content approvals and strategy alignment.
Innovate and propose new ideas for social media content and engagement strategies.
Manage customer support inquiries through social media channels, ensuring customer satisfaction.