Software Development Manager

Maintain and continuously improve existing edtech web and mobile systems, monitoring performance, scalability, security, and uptime alongside new development work.
Plan and manage the delivery of new software development projects from design through release, including scope, timelines, and resource allocation across concurrent projects and maintenance workload.
Lead the development and delivery of AI-integrated products and features, from LLM-powered functionality to speech and content automation, working with the Lead Developer on the supporting AI infrastructure.
Manage, coach, and develop a team of software developers, setting clear priorities and tracking output against agreed plans.
Own release management: maintain a staged release process with version control, release scheduling, and rollback procedures, coordinating QA testing and UAT with stakeholders so environments and data are fully prepared and results are reliable.
Establish and enforce testing and QA discipline, including written test procedures and completed pre-release checklists for every release.
Own incident management: triage, resolve, and escalate production issues in line with department SLAs, with immediate escalation of downtime and customer-facing defects.
Partner with the Lead Developer on backend architecture, database design, server infrastructure, and AI infrastructure decisions.
Review code, provide technical guidance, and maintain coding standards, security, and performance best practices.
Strengthen development processes over time, including CI/CD, automation, and technical documentation.
Stay up to date with relevant technologies and industry trends, including AI-assisted development tools and AI-enabled product features.