● Maintain and continuously improve existing edtech web and mobile systems, monitoring performance, scalability, security, and uptime alongside new development work.
● Plan and manage the delivery of new software development projects from design through release, including scope, timelines, and resource allocation across concurrent projects and maintenance workload.
● Lead the development and delivery of AI-integrated products and features, from LLM-powered functionality to speech and content automation, working with the Lead
Developer on the supporting AI infrastructure.
● Manage, coach, and develop a team of software developers, setting clear priorities and tracking output against agreed plans.
● Own release management: maintain a staged release process with version control, release scheduling, and rollback procedures, coordinating QA testing and UAT with stakeholders so environments and data are fully prepared and results are reliable.
● Establish and enforce testing and QA discipline, including written test procedures and completed pre-release checklists for every release.
● Own incident management: triage, resolve, and escalate production issues in line with department SLAs, with immediate escalation of downtime and customer-facing defects.
● Partner with the Lead Developer on backend architecture, database design, server infrastructure, and AI infrastructure decisions.
● Review code, provide technical guidance, and maintain coding standards, security, and performance best practices.
● Strengthen development processes over time, including CI/CD, automation, and technical documentation.
● Stay up to date with relevant technologies and industry trends, including AI-assisted development tools and AI-enabled product features.
● Strong knowledge of web development technologies such as JavaScript, HTML, CSS, PHP, SQL, NodeJS and React Native.
● Solid understanding of databases, APIs, and system integrations.
● Hands-on experience delivering AI-integrated features to production, such as LLM-powered functionality (via APIs or self-hosted models), speech recognition, or automated content generation.
● Version control and CI/CD: Git/GitHub, automated pipelines, and staged release environments.
● Testing and QA: test planning, regression testing, pre-release verification, and UAT coordination.
● People management: delegation, performance management, coaching, and prioritization.
● Familiarity with mobile app release cycles (iOS and Android app stores).
● Clear stakeholder communication and structured reporting to senior management.
● Strong problem-solving, organization, and technical documentation skills.
Languages
● Vietnamese: fluency required (working language of the development team)
● English: minimum upper-intermediate proficiency, spoken and written. Equivalent to IELTS 6.0, TOEIC 800, or CEFR B2 or higher. Proficiency will be assessed at the interview.
● Available to respond to critical production incidents outside standard business hours when required.
● Experience in education technology or digital learning platforms is a plus.
● Experience introducing AI-assisted development tools or AI-enabled product features is a plus.
● 8+ years of experience in software development, including 3+ years managing a software development team.
● Proven track record of delivering new products or major features to production, not only maintaining existing systems.
● Experience implementing testing/QA processes and structured release management in a live production environment.
● Experience managing production incidents and working to SLAs in a customer-facing environment.
● Experience managing developers across web and mobile application delivery.
Bachelor's degree, or higher, in Computer Science,
Software Engineering, or a related field.