![RENAISSANCE HOI AN RESORT & SPA](https://i-vn1.joboko.com/images/logo/202307/renaissance_hoi_an_resort_spa.jpg)
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
JOB SUMMARY
Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
CRITICAL TASK
Recreation Communication and Coordination
Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
Recreation Facilities Safety
Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
Provide assistance to injured guests until the arrival of emergency medical services.
Promote the rules and regulations of the recreation facility (fitness center, pool/beach, tennis courts, skiing area) intended for the safety and welfare of guests and members. Follow company policy and procedure for working with children (e.g., use of waiver forms)
Complete any certifications/training required by law or manufacturer to instruct quests/clients on the use of equipment.
Recreation Equipment and Supplies
Obtain required number of towels from Laundry based on expected daily needs, transport to work area (fitness center, locker room, pool, tennis court), and fold and stack according to company procedures.
Recreation and Fitness AreaMaintenance
Wash, mop, and clean the pool deck.
Water Safety and Recreation
Use appropriate rescue techniques if observing swimmers who need assistance.
Rescue swimmers in trouble using poolside rescue equipment.
Monitor the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling.
Guest Relations
Address guests service needs in a professional, positive, and timely manner.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process leg., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
CRITICAL TASK
Recreation Communication and Coordination
Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
Recreation Facilities Safety
Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
Provide assistance to injured guests until the arrival of emergency medical services.
Promote the rules and regulations of the recreation facility (fitness center, pool/beach, tennis courts, skiing area) intended for the safety and welfare of guests and members. Follow company policy and procedure for working with children (e.g., use of waiver forms)
Complete any certifications/training required by law or manufacturer to instruct quests/clients on the use of equipment.
Recreation Equipment and Supplies
Obtain required number of towels from Laundry based on expected daily needs, transport to work area (fitness center, locker room, pool, tennis court), and fold and stack according to company procedures.
Recreation and Fitness AreaMaintenance
Wash, mop, and clean the pool deck.
Water Safety and Recreation
Use appropriate rescue techniques if observing swimmers who need assistance.
Rescue swimmers in trouble using poolside rescue equipment.
Monitor the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling.
Guest Relations
Address guests service needs in a professional, positive, and timely manner.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process leg., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
Yêu cầu công việc
Dynamic and eager to learn
Always smiling and service spirit
Open for new graduate bachelor/college
Always smiling and service spirit
Open for new graduate bachelor/college
Quyền lợi được hưởng
Competitive salary and bonus
12 days full paid leave a year
Annual health check
24/24 Personal Accident Insurance
Insurance as per labor law
Duty meals
Professional working environment
Long term career opportunity and internal opportunities in 19 properties in Vietnam
Other benefits for associate from Marriott International
12 days full paid leave a year
Annual health check
24/24 Personal Accident Insurance
Insurance as per labor law
Duty meals
Professional working environment
Long term career opportunity and internal opportunities in 19 properties in Vietnam
Other benefits for associate from Marriott International
Thông tin khác
Số lượng
1
Nơi làm việc
Thành Phố Hội An - Quảng Nam
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Khác
Vị trí
Nhân viên
Cập nhật
[protected info]:39
1
Nơi làm việc
Thành Phố Hội An - Quảng Nam
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Khác
Vị trí
Nhân viên
Cập nhật
[protected info]:39
Nộp hồ sơ liên hệ
Mr. Hung - Human Resource
RENAISSANCE HOI AN RESORT & SPA
Giới thiệu công ty
Xem trang công ty
Settle into a local, laid-back frame of mind at Renaissance Hoi An Resort & Spa, our five-star resort designed for curious travelers who see every journey as a chance to be inspired by the unexpected. Experience pristine beachfront comfort on Cua Dai Beach, one of the most beautiful beaches in Vietn Xem thêm...<>
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Chưa rõ
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