Specialist, Campus Security Operations

RMIT University Commitment
RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
Why RMIT University Vietnam?
RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 140th globally and 11th in Australia in QS World University Rankings 2024. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University
Rewards and Benefits:
Competitive salary package and allowances
Generous annual leave, carer leave and public holidays (Christmas and Tet Holidays)
Private health insurance and wellness programs
Professional development and career advancement
Access to state-of-the-art facilities and resources
A vibrant and diverse campus life and more!
RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer to Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: www.rmit.edu.vn/careers
Position Summary
OHSS operates several electronic systems that assist with the optimum and efficient operation of plant, equipment, infrastructure, security access, building management & automation, and surveillance
The Operation Security Specialist is responsible for the ongoing health, programming and reliable operation including but not limited to the following systems.
• Electronic Access Control (EAC)
• Closed Circuit Television (CCTV)
• Building Management Systems (BMS)
• Fire Alarm Control System
• Lighting Controls
• Lift Controls
• Emergency Control Room
• Emergency Response System
• Workday for Contract Management of Security related suppliers
This will require development of a dedicated program of works, planned/scheduled maintenance regimes and ongoing programming requirements to ensure systems are reliable and up to date
RMIT operates in a complex environment and any replacement of infrastructure requires extensive and diligent consultation and planning. Added challenges include overlapping major project works and potential latent condition issues including hazardous materials. The technical solutions that are to be implemented in support of these objectives will vary in size and complexity and should be considered using a cost and risk weighted approach with an appropriate framework in place to ensure there is no compromise to university operations, departmental objectives, campus development, Asset management objectives, energy performance and/or poor serviceability.
Reporting Line
Reports to: Security Manager
Key Accountabilities
Develop University-wide Security programs, plans, policies, and procedures to ensure safety, and security and reduce the risk for staff, students' contractors, and visitors
Closely lead and manage day-to-day security service provider to ensure the effective management of security operations including emergency and crisis management across 3 campuses. Prioritize the deployment of operational resources across a broad program of work using a risk-based approach
Oversee security needs at all University events and for all University events including performing security risk assessments
Subject matter expert for security develops security solutions for complex University-wide security issues
Identify and improve security vulnerabilities and respond to instances of operational crisis to mitigate further operational legal and reputational issues
Manage stakeholder relationships, including security contractors staff student visitors, and emergency services whilst providing a high level of customer service
Actively evaluate on-campus incidents, recommend and take necessary actions to maintain the security of RMIT's students' administration, faculty, staff, and property Keep track of reported incidents for further review and reporting Create and present incident reports with recommendations for learning from experience and proposing new action plans to avoid repeating events
Lead the investigation of security incidents/complaints including interviews and review of CCTV and provide feedback to students, staff, and customers accordingly
Apply current and new technology to provide technical and operational solutions to senior internal members of staff and work closely with the external contract provider, in relation to day-to-day Security issues to develop a culture of crime prevention incident reduction and traffic management
Provide comprehensive reporting on security for senior management including written proposals and reports for action where areas of concern are identified.
Provide forecast analysis and manage Security service budget to ensure high-quality security service with reasonable cost
Develop training plan, materials and provide necessary orientation and training regarding security rules and procedures to contracted security personnel
Collaborate on the development of emergency and continuity plans at various University locations may conduct related training exercises
Undertake any other duties as required by the Senior Manager OHSS