Staff Frontend Automation QA

We're looking for an experienced Staff Frontend QA Automation Engineer to join our fast-growing tech team in HCMC, focusing on web applications and browser-based user journeys. You'll be responsible for designing and implementing robust, scalable frontend automation using Playwright to ensure our users have a seamless, high-performance web experience.

Overview:

Our mission is to become the global standard for addressing. Street addresses weren't designed for 2026. They aren't accurate enough to specify building entrances, and they don't exist for parks, rural areas and many parts of the world. This makes it hard to find places and causes problems and inefficiencies on a global scale.

That's why we created what3words. We divided the world into 3m squares and gave each square a unique combination of three words. It's the easiest way to find and share precise locations.

Over the last year, what3words has been used in 193 countries, and our monthly active users continue to grow at an impressive pace. Our tech is used by emergency services, delivery companies, eCommerce businesses, ride-hailing apps and NGOs, and is integrated into the navigation systems of millions of cars around the world.

The role:

You'll be joining our fast-growing tech team, focusing on our web applications, frontend user journeys, and browser-based experiences. You'll be responsible for designing and implementing robust, scalable automation using Playwright to ensure our users have a seamless, high-performance experience.

Your rigorous attention to detail and excellent communication skills will be essential. If you are passionate about quality and have a proven competence in automating test cases for frontend and web applications, we'd like to hear from you.

Responsibilities:

• Build and maintain frontend end-to-end test suites in Playwright and integrate them into CI/CD pipelines for our core web applications.
• Ensure consistent functionality and UI/UX integrity across modern browsers, responsive layouts, and screen resolutions.
• Conduct a mix of manual exploration and automated regression to find and report frontend-specific bugs, from flaky UI states and accessibility issues to broken journeys.
• Collaborate with Software Engineers and Product Managers to develop effective strategies and test plans for our web applications.
• Help troubleshoot issues in production and staging environments.
• Conduct post-release/post-implementation testing including regression, accessibility, and integration testing for frontend systems.

Essential Skills:

• Frontend Automation: Experience building robust web automation frameworks using Playwright, with a focus on reliable end-to-end and cross-browser functional testing.
• Frontend CI/CD Integration: Experience integrating Playwright test suites into build pipelines, including parallel execution, test reporting, trace/video capture, and flaky test management.
• JavaScript/TypeScript Proficiency: Strong JavaScript or TypeScript programming skills, with confidence building maintainable test frameworks and utilities.
• DevOps Ecosystem: Experience with build and configuration tools such as GitHub Actions and CircleCI.
• Browser & UI Savvy: A keen eye for frontend-specific nuances, including responsive behaviour, accessibility, browser compatibility, loading states, and visual consistency.
• Soft Skills: Excellent communication in spoken and written English, paired with a product mindset and rigorous attention to detail.

Extra credit if you:

• Have worked with modern frontend frameworks such as React, [protected info], Vue, or Angular.
• Experience working with backend services.
• Experience with BDD and implementing Cucumber for automation.
• Have experience with accessibility testing, visual regression testing, or performance testing for web applications.
• Are able to understand the business context of what you're doing - understand the value your work creates.
• Experience with Agentic AI workflows for testing.

The role is based in our Ho Chi Minh office (at ///[protected info]). While you can work from the office five days a week if preferred, our Engineering team can choose to work up to two days a week from home. We also offer a six-week remote-work allowance; for up to six weeks a year, you can work from anywhere in the world (as long as you've got great WiFi and are happy to work on the HQ timezone).

Diversity & Inclusion

Our mission is to help everyone talk about everywhere, and we believe diverse perspectives make for a better company and better products too. We strongly encourage applications from underrepresented groups and are committed to equality and inclusivity in our hiring processes and company culture.

Benefits

We offer the following benefits to all permanent employees of what3words:

• Competitive salary
• Flexible working
• 6 week remote working (work from anywhere) policy
• 25 days holiday
• Share options
• Private health insurance
• Wellbeing Days
• Generous parental leave policies
• Family friendly policies
• Employee Assistance Programme (EAP)
• Lunch & learn sessions
• Team social budget

Our team is a group of talented people from all over the world on an unprecedented journey. Every day brings new challenges and we are always learning. You will be proud to see your individual and team contributions making a real difference. 🙂