Mô tả công việc
Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.
Take responsibility for your store and department's strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
Manage team planning, scheduling, and ensure seamless opening and closing routines.
Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
Represent yourself and the brand positively during all customer interactions.
Yêu cầu
Experience in retail management and operations.
Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.
Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting.
Strong and confident leaders who inspire, coach, and develop their teams with integrity.
Thriving in collaborative, dynamic environments, with a solution-focused mindset.
Motivated to create great customers experiences while promoting and selling our products.
A keen interest in fashion trends, commerciality, and competitor insights to drive sales.
Effective communicators, creative, and curious.
Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.
Quyền lợi
All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program - HIP.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Thông tin chung
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