Store Manager

As a Store Manager, you will be responsible for supporting the Sales and Profit goals of your department while delivering a great customer experience. You will lead and develop your team, ensure operational excellence, and work in line with standards, policies, procedures, and values.
• Location: Vincom Plaza Da Nang, Ngo Quyen Street, An Hai Bac Ward, Son Tra District, Da Nang City
Working Hours: Full-time
• Salary: Up to 35M
RESPONSIBILITIES
1. Sales & Profit
Analyse and follow up on Sales & Profit KPIs for your department and take appropriate actions to maximise sales.
Plan and prioritise activities with your team to ensure a clear impact on sales and customer experience.
Work with the Store Management team to plan working hours and staff scheduling according to the sales budget and business needs.
Ensure your department continuously meets company standards and customer service expectations.
Work closely with the Visual Merchandising team to implement the Commercial Handbook and maximise commercial opportunities.
Ensure Store Operations and Best Practices are followed within the department and throughout the store.
Provide input on allocation and replenishment to maintain appropriate garment levels according to sales.
2. People & Team Management
Manage recruitment, training, development, and succession planning for your team.
Evaluate team performance and provide regular feedback, coaching, development plans, and follow-up.
Identify and develop talent within the department to support future business and store needs.
3. Compliance & Store Operations
Ensure compliance with legal requirements, company standards, policies, and procedures.
Ensure Health & Safety, legal, and security requirements are properly handled in accordance with company standards and local regulations.
QUALIFICATIONS
Bachelor's degree or equivalent qualification.
Good command of English for communication and daily work.
Previous experience in fashion retail, store operations, sales, or team management.
Experience in leading, coaching, and developing a team.
Strong understanding of sales performance and KPI management.
Willingness to work according to retail store shifts, including weekends and public holidays when required.