Manage Supply Chain activities : Customer Service, Planning, Warehousing, Transportation. Define, review or update supply chain practices in accordance with group standards and regulations. Examine existing procedures or opportunities for streamlining activities to meet product distribution needs. Manage the team, provide means and monitore the activity to ensure safety, quality, customer service and cost.
DUTIES
General
Define process (S&OP, export ...) and tools (Dashboard, ERP, APS, WMS, TMS, ...) to meet customer satisfaction and in line with compagny maturity.
Monitore the activity. Provide monthly results, analysis and action plan through SC dashboard
Define and implement an industrial and logistical policy in accordance with the Group's strategy - Follow VN skyline (operations road map)
Propose investment portfolio and validate investment applications (i.e. :CAPEX), Prepare and present both OPEX and CAPEX budgets related to supply chain activity
Follow budget lines, analyze possible variances and report back proposed corrective actions
Establish production plan (medium-term management. Organograms and opening hours for all sites)
Support on the tracking of customer complaints and resolving potential difficulties
Innovate to propose new services to ADM 's customer
Manage colleagues
Define organization and manage SC team to have appropriate skills to meet SC needs.
Define the roles and missions of each colleagues in a logic of team performance and cohesion
Determine the objectives of the team, how to achieve them and how to define them individually
Identify and transmit the necessary information for the proper functioning of the activity and related to the strategy of the company to the whole team
Measuring the performance of the team (yearly EADP)
Develop the collaborators and team's skills (recruitment, training, internal promotion, appointments, etc...)
Transportation
Select transportation suppliers and routes to maximize economy by combining shipments or consolidating warehousing and distribution.
Propose new added value services (ex : bulk deliveries, big-bag,...)
Monitor supplier performance to assess ability to meet quality and delivery requirements.
Organise regular tendering process.
Warehousing
Design and implement plant and distribution warehousing strategies for raw materials and finished products.
Processing of inventory and stock accuracy. Analyze inventories to determine how to decrease WCR, reduce shrink, optimize customer service.
Define and assess warehousing Standard Operating Procedure (layouts, FIFO, safety, loading/unloading...)
Assess appropriate material handling equipment needs and staffing levels to load, unload, move, or store materials.
Planning
Monitor forecasts to identify changes or to determine their effect on supply chain activities
Develop procedures and animate coordination of supply chain department with other functional areas such as sales, marketing, finance, production, formulation, quality,
purchasing.
Define stock policy and MRP tools to confer with planners, production planning that ensure availability of products.
Customer Service
Export Activity : Make sure that export orders are delivered according to the defined SLA
Upgrade of the SLA
Develop procedures and animate Customer Service department.