System EngineerNTT Data Vietnam Co., Ltd

Build Server & Storage hardware solutions.
Set up server, backup and storage system for customers.
Support customer operation and do minor troubleshooting.
Address simple technical issue and escalate difficult issue to higher Level in Service team.
Regularly visit customer sites to check their systems.
Report and propose improvement to the customer.
To take responsibility on the assigned Projects and to work based on defined functions:
- PJ Implementation & Management
- Operation & Maintenance
- Maintain Customer Relationship
-Support Customer issues within SLA, responsibility in best efforts
-Give Improvement in IT system and internal process
Able to lead and handle implementation for Medium and Large Projects.
Ensure Project qualities, supplier's behavior by managing & controlling vendor(s) works
To maintain and support the Customers and other teams.
To lead / advise other engineers and support them in the project implementation
To be able to lead small group of Engineers in project implementation, control and manage progress status, report to line manager timely