1. RESPONSIBILITIES
As a Technical Program Manager, you will:
Program Management
Own end-to-end planning and execution of technical programs across the Backend Platform, covering the Agent Platform and core microservices.
Own and manage the Backend Platform roadmap includes milestones, priorities, dependencies, and delivery plans.
Manage timeline and delivery of core services that other squads/pods depend on and integrate with.
Coordinate work across Backend and QA to ensure smooth execution.
Monitor progress, identify blockers and risks, and proactively drive resolution.
Ensure program delivery meets agreed scope, timeline, quality, and business objectives.
Technical & System Architecture
Own the microservices architecture and how services/components interact at a high level.
Understand end-to-end flows of the Agent Platform and core services, including User, Payment, Transaction, Subscription, and third-party integrations.
Manage backend services, databases, and APIs interact within a microservices system.
Work with Tech Leads/Engineers to identify technical dependencies, architecture impacts, and potential risks.
Translate technical discussions into clear priorities, action items, and delivery plans.
Cross-team Collaboration & Stakeholder Management
Work closely with other squads/pods to gather integration requirements for core services, align on API contracts/interfaces, and manage integration timelines.
Facilitate discussions around scope, priority, technical dependencies, and trade-offs across squads/pods.
Communicate program status, risks, blockers, and key decisions to stakeholders and leadership.
Ensure all teams have a shared understanding of priorities and expected outcomes.
2. JOB REQUIREMENTS
3+ years of experience in Technical Program Management, Technical Project Management,
Engineering Manager or similar roles in a software/product environment.
Strong experience managing cross-functional technical teams, ideally involving Backend, QA, or platform teams.
Experience coordinating across multiple squads/pods, especially where teams depend on shared/core services.
Strong program planning, risk management, dependency management, and stakeholder management skills.
Good understanding of microservices architecture and end-to-end system flows; exposure to AI/agent platforms is a plus.
Able to own architecture design, API flows, and follow technical discussions.