Technical Project Manager II - Remote
As a Technical Project Manager II, from pre-sales through to integration and performance, you will be an end-to-end trusted advisor to customers, managing their engagement with our platform and building technical solutions. In a high-impact environment, you'll be project managing, problem-solving, and building close relationships with customers across many industries.
As a Technical Project Manager II, you will be responsible for:
Advocating best practice for the customer and internal teams during product design, development and implementation
Being the central point of contact for customers and leading the integrated account team delivering customer success
Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
Communicating with internal, external customers and partners to share information and deliverables
To be successful in this role you will:
5 years of relevant experience and a Bachelor's Degree in Computer Science, or related field or its equivalent
Demonstrate experience in a customer-facing role within the information technology industry
Show some experience of managing and delivering technical customer projects successfully
Show understanding of working with network technologies, web performance or media related technologies, methodologies and/or architectures
Demonstrate experience in delivering technical projects with an ability to manage multiple priorities
Demonstrate communication skills and an ability to build trusting relationships with customers across various levels
Mandatory Skills from the Hiring Manager:
Atleast 3-5 years of hands on experience
PMP is nice to have. CISSP certifications. 50% technical and 50% functional.
Excellent communications, English and Vietnamese
DNS, HTTP and understanding of web applications, firewalls.
Need someone to come from a service based / consulting companies.
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