A dynamic and results-oriented Executive, Technical Sales in the chemical distribution sector, specifically focusing on rubber applications. This role involves in managing and growing key customer relationships, pursuing new business opportunities, and driving sales growth.
Essential responsibilities
Customer Relationship Management:
• Assist in developing and maintaining strong relationships with key accounts in the Plastic & Rubber Market
• Engage with customers to understand their needs and provide tailored solutions.
New
Business Development:
• Identify and pursue new business opportunities within existing customer accounts and new markets.
• Develop strategies to attract new customer and expand market presence.
New Customer Development:
• Research and target potential new customers.
• Approach and qualify leads to convert them into viable accounts.
Sales Support:
• Support Business Line Manager in executing sales strategies to achieve revenue targets.
• Assist in preparing proposals, presentations, and product demonstrations for customers/clients.
Market Analysis:
• Conduct market research to identify trends, opportunities, and competitor activities in the rubber/ plastic industry.
• Analyze customer feedback and market data to recommend product improvements and new offerings.
Collaboration:
• Work closely with cross-functional teams, including marketing, product development, and logistics, to ensure timely delivery and customer satisfaction.
• Coordinate with customer, client and operation team to manage inventory levels and product availability.
Reporting and Documentation:
• Maintain accurate records of customer interactions, sales activities, and pipeline status.
• Prepare regular reports on sales performance, market trends, and customer feedback for management review.
Compliance and Quality Assurance:
• Ensure all activities align with company policies, industry regulations, and quality standards in chemical distribution.
Others assigned by line manager.
Leadership responsibilities
- Strategic Decision Making: Can contribute ideas to strategic decisions and understand the rationale behind them.
- Empathetic Communication: Shows empathy towards others' perspectives and demonstrates understanding.
- Innovative Thinking: Generates new ideas within existing frameworks and explores creative solutions.
- Emotional Intelligence: Shows empathy towards others' emotions and understands how emotions impact team dynamics.
- Resilient Leadership: Manages stress and setbacks effectively, demonstrates flexibility, and bounces back from failures.
- Team Empowerment: Takes initiative to help team members, offers support, and collaborates effectively.