Technical Services Technician (Wood Coatings)

Products: Wood coatings
Purpose:
• Serve as an expert in color matching for panels, samples, and production line monitoring as assigned by the line manager, ensuring all tasks are completed without quality issues.
• Provide support across all business segments as directed by management.
• Participate in all company-provided training sessions.
Key Responsibilities:
• Prepare pre-production samples for specific products when required.
• Supervise product quality across all production lines after completing training.
• Troubleshoot issues across the entire production line to maintain quality standards.
• Demonstrate expertise in color matching, finishing schedules, and wet sample preparation.
• Communicate effectively with customer line leaders and internal reporting lines in a professional manner.
• Adapt to work in any segment or stage of the production process as directed by the supervisor.
• Implement annual P&DD (Performance & Development Discussion) objectives as guided by the supervisor.
• Perform all assigned tasks with responsibility and integrity.
• Complete standard job requirements as assigned by direct or higher-level managers.
• Support peers in completing tasks as needed.
• Carry out additional duties as assigned by the line manager.