1. Technical Documentation & Support
• Prepare product specifications and technical documentation
• Ensure technical information is accurate and up to date
• Prepare drawings and system design
• Handle technical inquiries from partners and customers, and provide troubleshooting support
2. Customer & Partner Technical Consultation
• Participate in customer and partner meetings for technical consultation
• Analyze customer technical requirements and propose appropriate solutions
• Deliver technical presentations and product demonstrations
• Develop tailored technical solutions in collaboration with internal teams
3. On-site Coordination & Project Handover
• Coordinate with customers, contractors, and partners for on-site activities
• Support on-site installation, commissioning, and system configuration
• Monitor installation quality and provide technical guidance
• Prepare project documentation and handover reports
4. Product Development Support & Field Feedback
• Collect field feedback to support product performance improvement
• Collaborate with HQ on feature validation and testing
5. Technical Communication & Reporting
• Maintain communication between HQ, partners, and internal teams
• Provide regular reports on technical issues and site progress to the General Director and HCMC headquarters
6. Other Duties
• Perform other tasks as assigned by the General Director
• Bachelor's degree or above (
Electrical Engineering, Electronics, Telecommunications, IT, or related fields preferred)
• Minimum 1 year of relevant experience
• Technical knowledge and experience in Smart Home / IoT / Building Automation
• Ability to prepare drawings and system design
• Proficiency in AutoCAD or equivalent design tools
• Hands-on experience in on-site installation, commissioning, and technical support
• Ability to prepare technical documentation
• Strong communication and interpersonal skills
• Good command of MS Office (Excel, Word, PowerPoint)
• IELTS 6.0 or equivalent English proficiency
Kỹ năng: AutoCAD, Network Technology, IT Technical Support, English, Teamwork
• Social insurance, health insurance, and unemployment insurance per Vietnamese labor law
• Tet Bonus
• Annual leave: 12 days/year, increasing with seniority
• Professional training opportunities, including cooperation with the Korean HQ
• Supportive and international working environment with Korean management
• Coffee, cup noodles, and snacks provided to keep you refreshed throughout the day
• Free parking provided for all employees