Technical Support EngineerCông Ty TNHH Buymed
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Performance & salary review yearly
Yearly performance bonus
Full salary-based social insurance & PVI Insurance
The Job
Buymed is Vietnam's and Southeast Asia's top healthtech company. We improve healthcare quality and access for practitioners, patients, and all other stakeholders (pharmaceutical producers, distributors, logistics providers, and pharmacists) in between by using transformational technology.
Job description
As a Technical Support Engineer, you will join the Tech department to improve the service level of a leading health-tech system in Vietnam & SEA.
Your responsibility contains, but is not limited to:
- Receive user requests/issues feedback
- Reproduce & troubleshooting simple issues/bugs
- Report bugs to QC or let them reproduce complex issues
- Follow & push developers to fix issues/bugs
- Announce & respond to users when issues are solved
- Work closely with Software Engineers, QCs, and BA to catch up on overall system status.
- Propose UI/UX/technical/product improvement to the team to make the system better
- Report weekly to Director about system status & tech support service level
Your Skills and Experience
- Aggressive: do anything to get things done, don't be limited by the role & scope
- Progressive mindset: want to do something big, want to change the world & people's life
- Product mindset: have product ownership, think/care/live with product life cycle
- Open mindset: comfortable in expressing & communicating
- Experience as a Software Engineer/ Product Owner/ QC Engineer for a minimum of 1 year
- Understand how a website/mobile app works
- Attention to detail & good problem-solving skills
- Good English communication
- Good sense of UX
- Good at designing workflow
Why You'll Love Working Here
- Performance & salary review yearly
- Paid social insurance based on full salary
- PVI Insurance
- Medical Checkup
- 15 days of annual leave
- Parking allowance
Yêu cầu
Quyền lợi
- Performance & salary review yearly
- Paid social insurance based on full salary
- PVI Insurance
- Medical Checkup
- 15 days of annual leave
- Parking allowance
Thông tin khác
Performance & salary review yearly
Yearly performance bonus
Full salary-based social insurance & PVI Insurance
Giới thiệu công ty
Công Ty TNHH Buymed việc làm
Văn phòng Hồ Chí Minh : Vincom Center - 72 Lê Thánh Tôn, P. Bến Nghé, Quận 1, TP.HCM Văn phòng Hà Nội : 01 Đào Duy Anh, Phường Phương Mai, Quận Đống Đa, Thành phố Hà Nội
Quy mô: Từ 101 - 500 nhân viên
Việc làm tương tự
Network Product Developer
Skylab Innogram Vietnam LLC
Product Developer (China Brand)
CÔNG TY TNHH LIÊN DOANH VĨNH HƯNG (TMI VIETNAM)
Giới thiệu công ty
Công Ty TNHH Buymed việc làm
Văn phòng Hồ Chí Minh : Vincom Center - 72 Lê Thánh Tôn, P. Bến Nghé, Quận 1, TP.HCM Văn phòng Hà Nội : 01 Đào Duy Anh, Phường Phương Mai, Quận Đống Đa, Thành phố Hà Nội
Quy mô: Từ 101 - 500 nhân viên