Mô tả công việc
As a Compliance Outreach Specialist, you will:
• Serves as the primary point of contact for client's suppliers when adding on new trading relationships in compliance engine.
• Place phone calls to suppliers on client provided list.
• Send email notifications of upcoming and current EDI testing initiative and EDI platform upgrade.
• Provide suppliers with guidance and walkthrough on registration and compliance testing.
• Generate and update templates for project initiative, upgrade and/or EDI compliance requirements to clients.
• Build SAM's template for new clients. Utilize SAM proprietary solution to streamline outreach initiatives.
• Provide support on questions regarding project onboarding initiative, upgrade and/or EDI compliance requirements.
• Participate and assist in client meetings.
• Provides timely updates to the customer, suppliers and team members to ensure all involved parties understand the progress of the outreach initiatives.
• Keeps project status, customer communication, and other key information up-to-date.
• Assist on inter platform migrations and learn new TrueCommerce's applications
• Conduct research, analyze and generate suppliers' onboarding report.
Yêu cầu
• Previous data entry experience preferred
• Fluent in English. Must be able to verbally communicate effectively with customers.
• Ability to convey easy and coherent information via email
• Basic to moderate familiarity with Microsoft Outlook, Word and Excel.
• Must be customer focused.
• Strong attention to details. Analytical, Critical Thinker.
• Having sense of urgency and ability to work effectively under pressure.
• Must know how to research utilizing the Internet and Intranet.
• Ability to understand HTML, ANSII, X-12
Quyền lợi
• Previous data entry experience preferred
• Fluent in English. Must be able to verbally communicate effectively with customers.
• Ability to convey easy and coherent information via email
• Basic to moderate familiarity with Microsoft Outlook, Word and Excel.
• Must be customer focused.
• Strong attention to details. Analytical, Critical Thinker.
• Having sense of urgency and ability to work effectively under pressure.
• Must know how to research utilizing the Internet and Intranet.
• Ability to understand HTML, ANSII, X-12
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Bảo hiểm sức khỏe ngưởi thân, Bảo hiểm full lương, Thưởng hiệu quả làm việc, Thưởng tháng 13, Khám sức khỏe định kỳ, Team building
Thông tin khác
Địa điểm làm việc
- Hồ Chí Minh: Quang Trung Solutions Complex, Tan Chanh Hiep, District 12, Quận 12
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 22:00 đến 18:00)