Mô tả công việc
Recreation Operations
Assist in preparing recreation facilities before opening.
Support the setup of activity areas and recreation equipment.
Maintain cleanliness and organization of recreation facilities.
Replenish recreation supplies and guest amenities.
Report maintenance issues to the Recreation team.
Guest Activities
Assist with daily recreation and Kids Club activities.
Support games, sports, and family entertainment programs.
Encourage guest participation in Resort activities.
Assist during special events and seasonal programs.
Support the Recreation team during daily operations.
Guest Service
Welcome guests with a professional and friendly attitude.
Introduce recreation facilities and activity schedules.
Respond to basic guest enquiries promptly.
Assist Associates in delivering personalized guest service.
Build positive relationships with guests throughout their stay.
Russian Guest Support
Welcome and engage with Russian-speaking guests.
Provide language support during recreation activities.
Introduce recreation facilities, programs, and schedules in Russian.
Assist guests with enquiries and activity registrations.
Facilitate effective communication between Russian-speaking guests and Resort Associates.
Safety & Quality
Assist in maintaining a safe recreation environment.
Follow Resort health and safety procedures.
Check recreation equipment before and after use.
Report unsafe conditions immediately.
Maintain cleanliness of activity areas.
Administration & Teamwork
Assist with departmental records and activity logs.
Support inventory control and stock replenishment.
Work closely with Front Office, Housekeeping, Engineering, Food & Beverage, and other departments to ensure smooth operations.
Participate in departmental meetings and training.
Perform other duties assigned by the Recreation Supervisor.
Yêu cầu
Education: Currently pursuing or recently completed a Diploma or Bachelor's Degree in Hospitality Management, Tourism, Recreation, Languages, or a related field.
Working experience
Previous internship or customer service experience is an advantage.
No prior work experience is required
Professional knowledge and skills
Basic understanding of hospitality and guest service principles.
Interest in recreation activities and guest engagement.
Good communication and interpersonal skills.
Willingness to learn and develop professionally.
Attitude and behaviours
Friendly, enthusiastic, and service-oriented.
Positive attitude with a willingness to learn.
Professional appearance in accordance with Resort grooming standards.
Responsible, proactive, and a strong team player.
Passionate about creating memorable guest experiences.
Language proficiency
Native Russian speaker is required.
Basic spoken English for workplace communication.
Additional language skills are an advantage.
Other skills
Able to work flexible shifts, weekends, and public holidays.
Comfortable working in a multicultural environment.
Physically fit to support indoor and outdoor activities.
Basic Microsoft Office skills are preferred.
Quyền lợi
Monthly allowance 2.500.000 - 3.500.000
Working time: 8.5 hours/day, 1.5 days off per week
Accommodation, uniform, transportation, meals
Professional and dynamic working environment
Structured, comprehensive training and professional development programs
Opportunity to become an official team member upon successful completion of the internship
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