TOK Restaurant & Bar: Restaurant Manager

Creating and maintaining staff rosters to ensure adequate and efficient staffing at all times.
Reporting final rosters/staff hours on a timely basis to the owner and responding to any queries. Good Knowledge of the HR system.
Daily reporting / cash up and assisting with accounting queries.
Advising owners on important staffing needs and personnel issues that would affect the daily running of the business.
Hold productive and informative staff meetings when required.
Carry out daily briefings/training that are productive and efficient.
Report back and discuss all relevant matters of the restaurant to the owner via message (not urgent) or telephone call/in person (if urgent) in a productive and timely manner.
Have an extensive knowledge and understanding of all tok menus, systems and training.
Train staff on upselling and wine and drinks menu.
Voice an opinion at all times for the good of tok.
Supervise and safeguard the restaurant and its standing in the local community.
Safeguard the building and all surrounding gardens and work with the owner to solve any issues that may arise quickly and effectively.
Coordinate and assist in the organization of successful events and follow the owners direction and vision.
Have an excellent line of communication with all suppliers to ensure high quality and price competitiveness at all times.
Manage the induction and training of all new staff as well as schedule and carry out weekly and monthly reviews.
A strong and effective communication with the kitchen is very important at all times.
An understanding of the BOH operations and run an effective kitchen team
Have a full understanding of the tok brand guidelines, vision and overall concept to achieve business goals.
Conduct, oversee and have the ability to stock take all drinks in the restaurant.
Assist with opening and closing stock takes for kitchen and bar.
Run all reservations effectively and communicate these as per policy.