Training Associate (L&D Team)

I. Job Summary
To provide professional and effective administrative support to the Learning & Organization Development (L&OD) Team.
II. Key Roles & Responsibilities
• Ensure the implementation, evaluation and measurement of programme effectiveness for all
learning & development activities.
• Prepare and disseminate learning and development materials to a consistently high standard
and ensure that they reach the learners (if any) within agreed timescales.
• Preparing documents, letters, memoranda, reports, briefings and arrange employee
attendance at internal and external learning courses to meet legal requirements and broader
learning and development goals.
• Coordinate the logistics for training courses, including room reservations, ordering supplies,
catering and room set-up.
• Answer employee queries and provide support related to training courses.
• Assists with registration and the collection of class rosters as needed.
• Contribute to regular and ad-hoc reporting.
• Handle accounts receivable and ensure timely invoices payments.
• Initially review and complete all service agreements/contracts, complete Vendor Selection
Forms, process payments, and prepare budget proposals...
• Propose and implement company library activities: maintain and promote reading habits
among all Full Time Employees (e.g. design monthly recommended book, lists, track book
borrowing, collect book review, etc.)
• Maintains established office files and all the records in accordance with established
procedures.
• Prioritize workload effectively and efficiently.
• Actively participate in the L&OD Team and seek opportunities to assist colleagues in achieving
L&OD goals.
• Ensure the smooth completion of all hard-copy administration.
• Undertake other tasks as assigned by direct manager.