* MAIN SCOPE AND PURPOSE:
- We are looking for a detail-oriented individual to join our team as a Head of Travel Desk. The responsibilities of the Head of Travel Desk include optimizing our travel operations, making travel arrangements, providing guidance on travel arrangements, and preparing budget reports.
- To be a successful Head of Travel Desk, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch Head of Travel Desk is skilled at providing a smooth travel experience.
* Main duties and responsibilities:
- Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
- Negotiating preferred rates with vendors of direct travel.
- Planning travel accommodations, booking flights, hotels, and car rentals, and coordinating activities.
- Managing and processing all travel-related documentation, including payments, itineraries, visas, and medical and legal forms.
- Assisting with any travel-related issues that may arise.
- Researching travel deals and evaluating prices and services.
- Arranging travel accommodations for business visitors.
- Creating, optimizing, and monitoring corporate travel policies.
- Preparing travel budget reports.
- Analyzing and preparing reports on travel spending.
- Creating a weekly working roster for below team members in the Tour & Travel Department.
- Training and supervising any new team members from the Induction procedures to daily basis working
- Coordinating with other departments to make sure all company policies are followed and have correct guidelines to team members if needed.