Job Responsibilities
Conduct user interviews, observations, and journey mapping to identify user needs, pain points, and opportunities for improvement.
Design user flows, wireframes, prototypes, and interfaces for web and mobile products, simplifying complex processes and interactions.
Collaborate with
Product Owners, Engineers, and QA teams on requirements, backlog refinement, design handover, and implementation reviews.
Test user journeys, gather feedback, and analyze product usage to identify friction points and improve user experience.
Maintain reusable design components, interaction patterns, and mobile-first, responsive, and accessibility standards.
Partner with Product, Data, Growth, and Service teams to improve user engagement, transaction efficiency, and customer experience.
Work with Risk, Compliance, Security, Operations, and QA teams to ensure clear, secure, and high-quality product experiences.
Apply relevant design practices and insights to enhance user experience.
Requirements
Bachelor's degree in Design, Human-Computer Interaction, Information Technology, or equivalent practical experience.
Knowledge of user research, customer journeys, web/mobile interface design, design systems, accessibility, and product performance measurement.
Proficiency in Figma or equivalent tools, wireframing, prototyping, UI design, usability testing, and problem-solving.
Preferably 3-5 years of hands-on UI/UX or product design experience. Candidates from technology, e-commerce, consumer services, and software industries are welcome.
Strong customer empathy, curiosity, critical thinking, cross-functional collaboration, proactive execution, and a data-informed approach to continuous improvement.