About Us:
UpPromote is a premier SaaS provider and the leading affiliate marketing solution on the Shopify App Store. Our mission is to redefine how e-commerce brands scale by providing an all-in-one platform for affiliate, influencer, and referral marketing. We are looking for a strategic and proactive member to join our fast-paced team, playing a pivotal role in delivering high-quality solution that thousands of global merchants rely on every day.
Job Description:
The UX Design Lead is responsible for ensuring high design quality while actively contributing to product delivery.
This is not a purely managerial role. We are looking for an inspiring leader who can set the bar, coach the team, and still design. It means you lead by example and understand the reality of shipping products in cross-functional teams.
Responsibilities:
1. Design Quality/System Ownership
Define and maintain design quality standards across interaction and visual patterns.
Own the design system, continuously improve to ensure consistency, scalability, and ease of use.
Act as the final gate (review/critique) to ensure design outputs are delivery-ready and aligned with scope, timelines, and business goals.
2. Team Competency Developement
Assess the individual competency of team members and identify skill gaps.
Raise the overall knowledge level of the design team through mentoring, design reviews, and shared learning.
Foster a culture of user-centered thinking, craftsmanship, and continuous improvement.
3. User Research/Insight Practices
Lead and actively conduct user research to inform product direction and design decisions.
Ensure insights are translated into clear problem definitions and actionable recommendations.
Promote evidence-based decision making culture over opinion-driven discussions.
4. Hands-on Design Contribution (Agile/Scrum)
Actively contribute as a senior, collaborate with BA/PO, Dev and
Tester within a Scrum team when required, though not at all the times.
Participate in planning, refinement, and retrospective activities to ensure design is well integrated into delivery.
Support Scrum teams by providing design direction, feedback, and alignment when needed.