UX/UI Designer (Focus UX)

Mô tả Công việc
Summary
The UX will create written content that guides our users through digital products and experiences. As a UX Writer, you will collaborate with product design teams to craft intuitive, actionable, and easy-to-understand user experiences. This is an opportunity to bring your love of words and language, along with your passion for style, grammar, tone, and voice to a new role, to ensure that we communicate to our users in a clear, consistent, and user-centric manner while staying aligned with brand strategy and business objectives. This role reports to the Product Design Director.
Key Responsibilities
Distill value props and desired actions down to short, actionable copy.
Write clear, concise, engaging copy that guides users within a digital product and helps them interact with it, including microcopy, UI labels, menu labels, buttons, and headlines.
Work with content strategy, product designers, and researchers, to write and edit content for end-to-end journeys including screen flows, emails, error messages, and promotional content.
Ensure content complies with Citic's digital products content guidelines and maintains platform-wide consistency.
Maintain digital style standards, including grammar, usage, tone, and branding; partner with Brand Strategy to align style guides where needed.
Collaborates with product and design teams to align on user experience and bring a copy perspective to page layout and visual design; serves as the digital communication expert for cross-functional teams.
Help review content against the copy deck during QA testing.
Write FAQ and self-service content.
Create a consistent end-to-end experience and ensure that digital content complies with brand standards, legal, and compliance.
Support digital product teams with expertise in content strategy and SEO