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Manage and provide support to the operations department in handling vessel operations.
Respond to ship owners/ ship masters and principals' inquiries such as port information, port restriction/ PDA/ and give quotation for crew change/ ship repairing/ provision stores supply or others etc.
Ensure smooth co-ordination between WPS and
shippers/ consignees/ terminals/ stevedores.
Ensure the application Customs/ Immigration, Quarantine, harbor master, Towage service pilot formalities and conforms to all local regulatory standards.
Arrange berth/ report discharging or loading cargo or other related things such as vessel's damage, cargo damage etc. to principal while vessel's stay in port/ service as per master required.
Prepare all bills, including sub-agent's D/A, before they are processed by Dept. Manager.
Attend to ad hoc assignments as directed by Operations Manager, and prepare report on operations.
Maintain good relations with customers, charterers, other agents and authorities.
Maintain financial reports for Ship Agency. Ensure clients' requirements & KPIs are met.
Assure compliance with company's operational policy, ensure effective control of operational costs