Account Director

1. Trách nhiệm công việc
Account Management
- Be a brand ambassador that comprehends client's business to communicate with clients and internal teams.
- Understand and carry out the work of Account Manager
- Be initiative in account management tasks: meet up with client, take brief, brainstorm, research about
brand/consumer insights...
- Be highly organized and accountable for deadlines, status reports and internal reviews
- Predict problems that may arise and prepare solutions
- Solve challenging client requests or issue escalations as needed
- Responsible for managing several accounts
- Negotiate contracts and close agreements to maximize profits
- Balance competing priorities and multiple projects while meeting strict deadlines is critical.
- Using qualifications, skills and relationships to predict and handle difficult problems of customers and
partners.
- Choose appropriate 3rd-party according to work requirement and budget.
- Minimize 3rd-party costs
- Lead internal and external meetings
- Be able to solve problem and advise client on the spot
- Complete weekly reports
2. Nội dung công việc
Team Management
- Lead & build team that can mutual train each other
- Recruit, train and manage account team members
- Solve team and cross-team problems.
- Connect and build robust account team structure
- Maintain the spirit and values of the agency to the team.
Business Development
- Build and maintain relationship with client's direct working team (senior manager)
- Proactively predict and seek for new business opportunities from current clients and new clients (priority).
- Together with BOD to build business strategy and implementation to achieve the plan.