Key Responsibilities:
Account Management (35%)
Be responsible for KPIs of the team
Have ability to solve problems during execution so as to support team execution.
Be capable of strategic planning including budget appropriation, quotation estimating and judging.
Take the responsibility for managing the current clients and new clients.
Annually survey to optimize the Client's satisfaction.
Client Management &
Business Development (35%)
Support Business Development Team to approach new clients for selling and take care the current clients.
Analyze and research data and trends to plan strategy and create communication plan.
Be a consultant to give advice and recommendation to clients.
Build and maintain the good relationship with clients.
Project Management (30%)
Support, inspire and lead internal team to achieve the objectives (billing, profit, client building, people development and process improvement).
Ensure that the project team is making appropriate progress (timeline management) and output on a day-to-day basis.
Be the key contact and connection to the other teams in order to finish scope of work.
Contribute in working process improvement (internal, inter-companies and external).
Job Requirements:
1+ years' experience in an Account capacity (in Digital Agencies; or having experiences in working with Digital-related in integrated projects is a plus).
Level of language proficiency: Good verbal, presentation-style and written communication skills in both English & Vietnamese.
Soft skills/ competencies: Good organizational and time management skills.
Strong and flexible communication and interpersonal skill to communicate effectively with internal and external teams.
Ability to work effectively in high pressure & with cross-functional teams.
Company Information:
BCM Solutions is a full-service digital agency with offices in HCM City and Hanoi. Our in- house team of 100+ professionals includes specialists in creative, data-driven marketing, performance media, production, and SEO. Offering end-to-end solutions, we are a trusted partner for businesses seeking comprehensive and innovative
digital marketing strategies