Account Manager

- Creating IMC campaign with the support of the team: From Client briefing to full execution:
- Manage assigned accounts/clients and ensure all projects meet the client business results
- Develop questions to get clients' concerns and expected results
- Work with clients to study insights and needs of clients
- Define approaches to clients' issues or concerns and propose solutions to address client's issues and enhance clients' success
- Taking part in strategy and concept providing
- Prepare, present proposal to clients and handle objection successfully via identifying decision-maker, clients internal situation and way of working
- Build & maintain good relationship with existing clients and explore new business from potential clients
- Work closely with Finance & Operation functions to make quotation, PEC and manage cost
- Negotiate with clients to ensure getting profit
- Support Finance in contract liquidation and debt management to ensure cash-flow
- Update market cost to ensure proposal to client is competitive cost
- Develop or manage team to develop project plan in consultation with other teams to specify detailed action timeline, checklists, PIC and other resources allocation required.
- Ensure solid turnover and meeting long-term & short-term sales targets for the related products in Online Platform store management.
- Developing cross-functional strategy to achieve desired sellers' business growth and ensure smooth operations.
- Developing strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing and product selection.
- Manage self and/or team in closely working with internal teams to daily monitor project progress, quality and solve problems in a timely manner.