Account Manager
Bus Ticket Platform - Hybrid Working
Vexere is a technology company aiming to revolutionize the travel and transportation industry in Vietnam and Southeast Asia.
Today, Vexere is the largest online bus ticketing platform in Vietnam, connecting millions of travelers with thousands of transportation partners nationwide. Beyond bus ticketing, we have expanded our ecosystem to include flights, trains, and vehicle rentals, helping customers access everything they need for their journeys in one place.
Vexere's Culture
At Vexere, we believe businesses should create meaningful value for society. We foster a culture of ownership, continuous learning, open communication, and teamwork. Every team member is encouraged to contribute ideas, challenge assumptions, and actively participate in shaping products, business strategies, and customer experiences. We believe future leaders are developed through opportunities, trust, and real impact.
Vexere's Vision
- Vision: Everything you need for travel & transportation.
- Mission: Bring more happiness to your journey.
- We aspire to become Southeast Asia's leading travel and transportation platform by leveraging technology, innovation, and customer-centric thinking to create better travel experiences for everyone.
As an Account Manager, you will own a portfolio of strategic transportation partners and be responsible for driving sustainable business growth on the Vexere platform.
You will work closely with bus operators across Vietnam to identify business opportunities, optimize performance, solve operational challenges, and build long-term partnerships. This role requires strong commercial thinking, stakeholder management, data-driven decision making, and the ability to influence both internal and external partners.
If you enjoy solving business problems, creating measurable impact, and working with cross-functional teams in a fast-moving environment, we'd love to meet you.
What You'll Do
- Manage and grow a portfolio of transportation partners, building long-term business relationships.
- Own the onboarding journey and support new partners in successfully launching and growing on the Vexere platform.
- Analyze business performance, identify growth opportunities, and recommend actionable solutions to improve revenue, bookings, and operational efficiency.
- Conduct regular business reviews with partners to evaluate performance and align on growth initiatives.
- Develop and execute promotional campaigns and business development initiatives together with partners.
- Monitor pricing, inventory availability, and service quality to ensure competitiveness and customer satisfaction.
- Collaborate with Product, Operations, Marketing, and Customer Experience teams to resolve issues and improve partner performance.
- Negotiate commercial agreements and coordinate cross-functional projects that contribute to business growth.
- Monitor business KPIs and proactively identify risks, opportunities, and improvement areas.
- Support partners in improving operational processes and delivering better travel experiences for customers
Who We're Looking For
- At least 2 years of experience in Account Management, Key Account Management, Business Development, Sales, Partnership, E-commerce, OTA, SaaS, Logistics, Transportation, or related fields.
- Proven ability to build strong client relationships and drive business growth.
- Strong analytical skills with the ability to turn data into actionable business insights.
- Excellent communication, negotiation, and stakeholder management skills.
- Strong ownership mindset with the ability to solve problems independently.
- Comfortable working in a fast-paced environment and managing multiple priorities.
- Willing to travel for business when required.
- Have a personal laptop for work.
You'll thrive in this role if you...
- Enjoy building long-term partnerships instead of simply maintaining accounts.
- Like solving business and operational challenges with practical solutions.
- Are comfortable working with numbers, reports, and performance metrics.
- Enjoy collaborating with different teams to achieve shared goals.
- Take ownership and proactively look for opportunities to create impact.
Why Join Vexere?
Make Real Business Impact
You'll work directly with transportation businesses across Vietnam, helping them grow while improving travel experiences for millions of passengers.
Compensation & Benefits
- Competitive salary based on capabilities + Quarterly KPI performance bonus (up to 11 months per year).
- Performance review twice a year.
- Participation in social, health, and unemployment insurance as per regulations; official contract after probation.
- 12 annual leave days/year; +1 additional day every 3 years; leave can be carried over for 2 years or converted to cash.
- Exclusive discounts on bus tickets, flight tickets, and train tickets when using Vexere's services.
- Team building activities, company trips, year-end parties, and employee engagement programs.
- Comprehensive health insurance package for employees.
- Personal loan and salary advance policy.
- Employee referral bonus.
- Personal development training allowance: up to 18 million VND/year.
Flexible Work
- Hybrid working model (flexible between office and home).
- Working hours: 8:30 AM - 6:00 PM, Monday to Friday + Saturday mornings.
- Open, collaborative, and feedback-driven culture.
Learn & Grow
- Clear career progression based on your performance and capabilities.
- Opportunities to work closely with experienced leaders across Business, Product, Operations, and Marketing.
- Continuous learning through internal training and cross-functional projects.
Team Activities
- Access to company sports clubs.
- Monthly team-building activity budget.
- Company trips, team building events, year-end parties.
- A youthful, dynamic office culture: a healthy, open, and supportive working environment with passionate young professionals.
How To Apply
For more information, please contact our HR Department:
- Email: [protected info]
- Phone/Zalo: [protected info] (Ms. Thu)
- Workplace: CirCO Hoang Dieu - H3 Building, 384 Hoang Dieu, Khanh Hoi Ward, HCMC (District 4)
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