Account Manager

Company Description CREASIA is a leading Market Execution Partner in Vietnam, helping brands win through execution excellence powered by people, AI, and data. The company integrates Brand Engagement, Trade & Sales Execution, and AI & Data to deliver measurable, trackable results for clients. Its philosophy centers on sustainable growth driven by clear direction, disciplined execution, strong teams, and continuous improvement.
CREASIA's culture is built on five core values-Client Success, Ownership, Execution Excellence, Improve Daily, and Integrity-which guide how teams serve clients and build long-term partnerships. The company is equally focused on growing people and developing future leaders, maintaining high performance standards while supporting individual growth with clarity, care, and accountability.
Role Description The Account Manager is a full-time, on-site role based in the Ho Chi Minh City Metropolitan Area. This role manages day-to-day relationships with assigned clients, acting as the primary point of contact for campaign planning, execution, and performance review.
Responsibilities include understanding client objectives, developing account plans, coordinating internal teams for brand engagement and trade execution, and ensuring deliverables are on time, on budget, and on quality.
The Account
Manager monitors performance data and market insights, prepares regular reports and presentations, and proactively recommends optimization and growth opportunities. The role also involves managing project timelines, budgets, and contracts, resolving issues, and contributing to continuous improvement of processes and client satisfaction.
Qualifications
Client relationship and account management skills, including stakeholder communication, expectation management, and issue resolution.
Project and campaign management skills, such as planning, organizing, prioritizing tasks, and coordinating cross-functional teams.
Analytical and data-driven skills, including interpreting performance data, drawing insights, and preparing reports and presentations.
Commercial and negotiation skills, with the ability to manage budgets, support proposals, and contribute to contract discussions.
Strong written and verbal communication skills in English; Vietnamese language skills are highly beneficial.
Ability to work on-site, handle multiple projects, and adapt to a fast-paced, performance-oriented environment.
Demonstrated ownership mindset, integrity, and commitment to continuous improvement aligned with CREASIA's core values.
Bachelor's degree in Business, Marketing, Communications, or a related field; prior experience in FMCG, marketing services, or trade & sales execution is an advantage.